mailto forms not working

[barco57]

look at the view source, the html dictates the rules, and the forms are nested...not that they look nested, they are nested.....

[barco57]

below is the breakdown of the product info page, note the product description is inside the form. The tabbed addon sticks its stuff inside the products description, and is controlled by tags within the products description to determine what the tabs are.

<!--bof Form start-->

<!--bof Category Icon -->
<!--eof Category Icon -->

<!--bof Prev/Next top position -->
<!--eof Prev/Next top position-->

<!--bof Main Product Image -->
<!--eof Main Product Image-->

<!--bof Product Name-->
<!--eof Product Name-->

<!--bof Product Price block -->
<!--eof Product Price block -->

<!--bof free ship icon  -->
<!--eof free ship icon  -->

<!--bof Product description -->
<!--eof Product description -->

<!--bof Add to Cart Box -->
<!--eof Add to Cart Box-->

<!--bof Product details list  -->
<!--eof Product details list -->

<!--bof Attributes Module -->
<!--eof Attributes Module -->

<!--bof Quantity Discounts table -->
<!--eof Quantity Discounts table -->

<!--bof Additional Product Images -->
<!--eof Additional Product Images -->

<!--bof Prev/Next bottom position -->
<!--eof Prev/Next bottom position -->

<!--bof Reviews button and count-->
<!--eof Reviews button and count -->

<!--bof Product date added/available-->
<!--eof Product date added/available -->

<!--bof Product URL -->
<!--eof Product URL -->

<!--bof also purchased products module-->
<!--eof also purchased products module-->

<!--bof Form close-->
<!--bof Form close-->

[barco57]

look at your view source, lines 1773-1777 and you will see your request a sample form (open and close correctly), now scroll down to line 1873 and you will see the closing form tag for the page...
So, to solve this problem you are going to have to rework the product info template and close the main form before the products description too un-nest them

[lruskauff]

look at your view source, lines 1773-1777 and you will see your request a sample form (open and close correctly), now scroll down to line 1873 and you will see the closing form tag for the page...
So, to solve this problem you are going to have to rework the product info template and close the main form before the products description too un-nest them

Another possible problem, is he actually capturing the form data or just sending an email? I don't see where the data would be passed?

[barco57]

Its a mailto form and as put together should work. Its supposed too trigger the customers email client too send the email. The only issue is that it doesn't always work. He also needs to adjust the email address in the action to be his instead of the example email address. Though I suppose getting it too first trigger the email clinet successfully and not add the product to the cart would come first before making sure it was sending to the correct email address.