Quote Originally Posted by agidi View Post
Hello

Newbie here , so i apologize if its something obvious for the gurus.

This is not my first shop, but it is my first zencart.
I have a "clean" install on dreamhost and it is up to date.

I manged to get the plugin working.

When i try to upload i get an error, i searched the forums, but did not find anything similar,
and looking at the logs i see.
Code:
[17-Feb-2016 17:42:44 America/Los_Angeles] PHP Fatal error:  1062:Duplicate entry '2-1' for key 'PRIMARY' :: INSERT INTO misolproducts_description SET
                                    products_id                =    '2',
                                    language_id                =    '1',
                                    products_name            =    'FORMATO  \"REQUISICION\" 500 PZAS',
                                    products_description    =    'FORMATO  \"REQUISICION\" 500 PZAS',
                                    
                                    products_url            =    ''
                                     ==> (as called by) /
But i cant find a way to get thru it.
please advice. all pointers and suggestions are greatly appreciated.
Well, welcome to Zen cart? (I say that because you've been a member since 2009, but just now making your first post. :)

As such, any time an issue is being described, well there needs to be more of a definition.. And such a description should not require being asked for.

So, that small formality aside, I need more information... A lot more information..
1) ZC version?
2) File name being used for import.
3) File type/fields included.
4) settings in configuration->EP4 (In particular related to what type of primary key is being used.
5) at this point, how many products have been entered/imported and associated products_id.
6) what was used to create/modify the CSV file?

Anything else that can be considered to possibly resolve/understand this issue, perhaps the datafile that is being attempted?