
Originally Posted by
mc12345678
[So, here is what I understand in “date” order and therefore remain perplexed if there is an issue or not:
At point A a backup of the database was made.
At point B an export was made, the file modified to only include the primary reference key and user defined fields that were to be updated with whatever was in the import file.
At point C, the import file with the primary key and user defined data fields was imported causing the product identified by the primary key to be updated with whatever was present (or “absent”) in the user defined fields. The data for each field had been updated as desired/requested and all fields were present in the file. This included a field called products_ordered.
At point D (call it today), a comparison of the live database to the backup made at point A shows that everything is the same except for the data that was stored at point C. But the data in the products_ordered field is now zero instead of the quantity identified in the file at point C.
So question(s) are:
1) Did the import file at point C actually include the products_ordered field or not?
1.a) If it did, how do the values identified there relate to what is/was in the database?
2) If you were to again upload just a single row of data that included the products_ordered field and information for that field, what happens to the information of that product and field?
3) When uploading are the user defined fields still present even when the involved import file doesn't have data for the applicable field?
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