Contact-Us emails not arriving

[kobra]

What is the ip of your email server??

[cj.dekrijger]

@kobra,

I am sorry that i leave you with your last question about ip address, i have sorted out the problem,
my wife's e mail address was a hotmail.nl address wich seems to be suspicious, so i made up a new
address wich was more reliable, e-mail transport to php and all went well !

thanks for your help ,
regards ,
cees

[DrInt]

Hai, because i made my wife as a new customer and she didn't recieve the welcome mail ,
same from the admin panel mail system i have send a mail to my wife and she did not recieve that mail.

sending mail by php via the server software (like sendmail or postfix) usually has been rejected by the Mail Service Provider (such as gmail.com/outlook.com), or goes to spam;
so, you can build your own mail server;
or
to receive customer's e-mail or store's email copy, use your own domain mail instead of 3th party email;
to send mail to customer's email address, i have not find any good solution.

[mc12345678]

sending mail by php via the server software (like sendmail or postfix) usually has been rejected by the Mail Service Provider (such as gmail.com/outlook.com), or goes to spam;
so, you can build your own mail server;
or
to receive customer's e-mail or store's email copy, use your own domain mail instead of 3th party email;
to send mail to customer's email address, i have not find any good solution.

Not to be flippant, but a method that works is a good solution. Generally speaking SMTP auth (with credentials provided as listed at the bottom of the configuration->email section) is accepted as the preferred method with the email set to send from a known email account.

Doesn't work for all setups/hosts, but appears to provide the highest level of authentication.