Ultimate SEO v3 (and v2.200) [Support Thread]

[carlwhat]

so, prior to backing things out, i would attempt to find out what is wrong. there is a ton of stuff on a blank page in ZC. most of it means checking debug logs.

if you are NOT getting any debug logs, in general, i would guess that init_set() was included in disable_functions variable in PHP. you need to enable ini_set() in order to see debug logs.

talk to your server admin to see the status of ini_set. if ini_set is ENABLED, ensure that you are lookiung the right directory.

good luck!

[earth-friendly]

so, prior to backing things out, i would attempt to find out what is wrong. there is a ton of stuff on a blank page in ZC. most of it means checking debug logs.

if you are NOT getting any debug logs, in general, i would guess that init_set() was included in disable_functions variable in PHP. you need to enable ini_set() in order to see debug logs.

talk to your server admin to see the status of ini_set. if ini_set is ENABLED, ensure that you are lookiung the right directory.

good luck!

Thanks so much for responding so quickly!
I am getting debug logs in general. I see some showing up from 2 days ago.
But no new debug logs are showing up for the current problem I am having, of seeing a blank page in the admin. So I don't see any way of debugging this current problem. But I do know that things were working fine right before I attempted to install this module. And in fact, I was able to login to the admin after installing the module, although I didn't see the urls getting rewritten. And then, when I ran the uninstall scripts, that's when things stopped working.

I'm guessing that it is a problem with the database being in a weird state, because of having an older version of the module installed.
Any other suggestions either on how to see any errors, or on how to make sure that all old stuff is removed from the db?

Thanks very much!

[carlwhat]

if you were seeing logs previously on this same server, and now you are not, it suggests to me a problem prior to loading of ZC.

did you make any changes to the .htaccess file? and the problem is only in the admin? did you look at the troubleshooting listed here:

https://www.zen-cart.com/content.php?124-blank-page

the error is almost probably in the apache log (assuming the server uses apache to serve up web pages). so try and get access to that and see if that provides any clues....

there are all kinds of troubleshooting methods available prior to just taking stabs in the dark. personally i do NOT think its a database issue but i have been wrong before...

good luck!

[earth-friendly]

I looked at all the suggestions of how to troubleshoot getting blank pages, and one of the common issues was missing or incomplete files getting uploaded by ftp. I looked through the files, and it turns out that some of them were missing. I think that perhaps the installation process or uninstall process might delete certain one-time files after installing/uninstalling the module. But whatever the case, I reuploaded all the files, and I am now able to access the admin pages!!! Whew, that's a relief!

Now, I'm back to the issue I was having before, where the module doesn't appear to be rewriting the urls.
On the admin configuration page for the module, "Enable alternate urls" is set to true, which should enable the module.
As an example, the shopping cart is one of the pages where alternate urls is enabled.
"Limit alternate urls to the following pages" includes shopping_cart.
When I compare the live site to the test site:
in the live site, the "View Cart" link goes to http://www.[mydomain].com/shopping_cart.html
whereas for the test site, the link to the shopping cart goes to:
http://www.test.[mydomain].com/index.php?main_page=shopping_cart
Any suggestions on what I might have missed in order to activate the module?
I did upload all the files, and I did upload the .htaccess file at the root of the test site.

Thanks in advance for any help!

[carlwhat]

there are 2 aspects to the is plugin: the creation of URLs, and the intepretation of those URLs into something that ZC recognizes.

if you were to plug in:

http://www.test.[mydomain].com/shopping_cart.html

does that work? if so, you probably have it installed correctly.

the link on the test site is probably created by your template; and its entirely possible that the template is ignoring the SEO URL config's new functions. this is just a guess; but you need to find out where the URL gets created and track backwards from there.

good luck!

[earth-friendly]

there are 2 aspects to the is plugin: the creation of URLs, and the intepretation of those URLs into something that ZC recognizes.

if you were to plug in:

http://www.test.[mydomain].com/shopping_cart.html

does that work? if so, you probably have it installed correctly.

the link on the test site is probably created by your template; and its entirely possible that the template is ignoring the SEO URL config's new functions. this is just a guess; but you need to find out where the URL gets created and track backwards from there.

good luck!

Thanks again for your help!
It turns out that I missed the step of incorporating the modified files.
I was following the directions in the install document, and somehow, I didn't see that step.
I think it's too late, and I need to get to bed. I will continue in the morning (actually, later today).
I definitely need those modifications! There is an addition to zen_href_link that deals with converting the urls.
Anyway, thanks for your help, and I will continue tomorrow.

[Website Rob]

Now, I'm back to the issue I was having before, where the module doesn't appear to be rewriting the urls.
in the live site, the "View Cart" link goes to http://www.[mydomain].com/shopping_cart.html

whereas for the test site, the link to the shopping cart goes to:
http://www.test.[mydomain].com/index.php?main_page=shopping_cart

Any suggestions on what I might have missed in order to activate the module?

That would mean you have this file:
public_html/test/.htaccess

In that file, perhaps somewhere around line #56, you should see:
#RewriteBase /shop/

Was that line changed to read:
RewriteBase /test/

Reason being is you must declare where the URL rewrite starts from and the above line does that for you.

[earth-friendly]

That would mean you have this file:
public_html/test/.htaccess

In that file, perhaps somewhere around line #56, you should see:
#RewriteBase /shop/

Was that line changed to read:
RewriteBase /test/

Reason being is you must declare where the URL rewrite starts from and the above line does that for you.

Thanks very much for your response! My .htaccess file was fine. It turns out that somehow I missed the step of incorporating the modified files. I must have been really tired at that point, and I didn't see it in the instructions. But anyway, I have merged in the modified files, and the SEO works perfectly now! Thanks everyone for your help!

[jeking]

I did search and maybe missed it, but found a possible bug. We're using 2.215 on Zen Cart 1.5.5a. We have the Terms and Conditions required for checkout. When left unchecked, the messageStackError does not display. Trouble shooting resulted in this plugin being the cause. I removed the page from the 'Limit alternate URLS to the following pages' setting and it's all good now.

[gunni]

Hi Zenners,
Installed Ultimate URLs 2.15 on 1.5.5b and all is working fine expect during a search at google
saw a link: www.example.com/mobile/ and 404 msg when pressed.
I do not have a "mobile" page expect Zen Cart core/template files.
So why does Ultimate URL made me this rewritten and how can I fix it ?