Quote Originally Posted by schoolboy View Post
There should be an error message in the "logs" folder... what does that say?

And what do you mean by "access" ? Are you getting a blank screen? or does the login password not work? Or does the screen vibrate violently? You need to be more specific...
Thanks for trying to help. It is appreciated.

First of all, I did what was suggested and downloaded the program directly from the author's website rather than from the forum. I deleted all the files from the previous install and reinstalled it.
Same problem. I was able to log into my admin page and when I switched templates, I received an "error refresh page" (or something like that) and it wouldn't go beyond that.

The debug message was:
"[06-Jan-2017 01:43:59 America/New_York] Request URI: /teststore/seveN-bAS-slEpt/, IP address: 73.193.252.97
#1 trigger_error() called at [/home/spmini5/public_html/teststore/includes/classes/db/mysql/query_factory.php:167]
#2 queryFactory->show_error() called at [/home/spmini5/public_html/teststore/includes/classes/db/mysql/query_factory.php:139]
#3 queryFactory->set_error() called at [/home/spmini5/public_html/teststore/includes/classes/db/mysql/query_factory.php:266]
#4 queryFactory->Execute() called at [/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/installers/westminster_new/1_3.php:239]
#5 include_once(/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/installers/westminster_new/1_3.php) called at [/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/init_includes/init_westminster_new.php:21]
#6 require(/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/init_includes/init_westminster_new.php) called at [/home/spmini5/public_html/teststore/includes/autoload_func.php:48]
#7 require(/home/spmini5/public_html/teststore/includes/autoload_func.php) called at [/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/application_top.php:171]
#8 require(/home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/application_top.php) called at [/home/spmini5/public_html/teststore/seveN-bAS-slEpt/index.php:10]

[06-Jan-2017 01:43:59 America/New_York] PHP Fatal error: 1062uplicate entry 'configZenLightbox' for key 'page_key' :: INSERT INTO admin_pages (page_key, language_key, main_page, page_params, menu_key, display_on_menu, sort_order)VALUES
('configZenLightbox', 'BOX_CONFIGURATION_ZEN_LIGHTBOX', 'FILENAME_CONFIGURATION', CONCAT('gID=',@cgi), 'configuration', 'Y', @cgi); ==> (as called by) /home/spmini5/public_html/teststore/seveN-bAS-slEpt/includes/installers/westminster_new/1_3.php on line 239 <== in /home/spmini5/public_html/teststore/includes/classes/db/mysql/query_factory.php on line 167"


I deleted the config_westminster_new.php file and was able to switch to the westminster template with no problem and there were no debug messages.
The configuration file has the following content:

<?php
/**
* config.display_mode.php
*
* @package initSystem
* @copyright Copyright 2003-2012 Zen Cart Development Team
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* Added by rbarbour (ZCAdditions.com), Responsive DIY Template Default for 1.5.x (65)
*/
if (!defined('IS_ADMIN_FLAG')) {
die('Illegal Access');
}



$autoLoadConfig[115][] = array('autoType'=>'init_script',
'loadFile'=> 'init_display_mode.php');

Carol