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  1. #801
    Join Date
    Mar 2014
    Location
    Canada
    Posts
    22
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    0

    Default Re: User tracking mod

    Quote Originally Posted by mc12345678 View Post
    Will be issuing version 1.5.8 to ZC in the next couple of days, at least. This version can be found on github at the version 1.5.8 branch:

    This modification nearly updates/modifies all files while removing some of them as well.
    Fantastic!

    I updated to v1.5.8 and can confirm I no longer receive any debug errors anywhere. I clicked all around show/hide and did thorough other testing and it works 100% flawless.
    Thanks again!

  2. #802
    Join Date
    Jul 2012
    Posts
    16,799
    Plugin Contributions
    17

    Default Re: User tracking mod

    Quote Originally Posted by Nitroedge View Post
    Fantastic!

    I updated to v1.5.8 and can confirm I no longer receive any debug errors anywhere. I clicked all around show/hide and did thorough other testing and it works 100% flawless.
    Thanks again!
    Thanks for that feedback. Makes it more compelling to go ahead and submit for review and publishing. As a side note, because you have installed the version 1.5.8 published to github, that you will not receive notification from within your ZC admin of when 1.5.8 has been published to ZC. You can "follow" action on github to get notification of changes that occur there, but I don't expect to do anything more with 1.5.8 between now and publishing to ZC. You will/should get notification of updates that are published to ZC beyond that version based on the version checking settings...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #803
    Join Date
    Aug 2005
    Location
    Trujillo Alto, Puerto Rico
    Posts
    1,547
    Plugin Contributions
    9

    Default Re: User tracking mod

    Hi,

    I've been using UT since ZC v1.3x without any issues. Last month I installed it on same server for a customer that didn't have it previously and I didn't have issues (it was a ZC upgrade from 1.5.4 to 1.5.5). Now I'm installing it on an upgrade but UT was existant on previous ZC. The issue I'm having is that everything installs fine but the "User Tracking Config" stays on the "Tools" menu and it's going to a 404 page. When I insert the correct link on browser to go to the correct config page I get an incomplete module configuration (see image).

    I have uninstalled the db (following your troubleshooting on readme) but doesn't fix the issue.

    Name:  UTracking.jpg
Views: 177
Size:  20.7 KB

    Your troubleshooting "7.4" mentions an alternative installation by patch but I don't see any sql file on the file set. Would you please help me?
    IDEAS Girl
    IDEAS Creative Group
    = Your image... our business!

  4. #804
    Join Date
    Jul 2012
    Posts
    16,799
    Plugin Contributions
    17

    Default Re: User tracking mod

    Quote Originally Posted by ideasgirl View Post
    Hi,

    I've been using UT since ZC v1.3x without any issues. Last month I installed it on same server for a customer that didn't have it previously and I didn't have issues (it was a ZC upgrade from 1.5.4 to 1.5.5). Now I'm installing it on an upgrade but UT was existant on previous ZC. The issue I'm having is that everything installs fine but the "User Tracking Config" stays on the "Tools" menu and it's going to a 404 page. When I insert the correct link on browser to go to the correct config page I get an incomplete module configuration (see image).

    I have uninstalled the db (following your troubleshooting on readme) but doesn't fix the issue.

    Name:  UTracking.jpg
Views: 177
Size:  20.7 KB

    Your troubleshooting "7.4" mentions an alternative installation by patch but I don't see any sql file on the file set. Would you please help me?
    Sorry that there remain upgrade issues with the installer. Part of its design was consideration that the software had been updated previously at least up to when I had originally stepped in and had modified the use of the configuration on the tools menu portion. I see now that definitely can not make that assumption.

    Further I didn't catch removal/modification of step 7.4.

    I have recently also been shown a similar setup result via PM.

    My recommended solution was to use the admin/includes/installers/user_tracking/uninstall.sql file omitting the first "line" associated with drop table if exists... and perform that query as many times as necessary in a row: recommend running at least 2 times back-to-back, until the configuration menu appears in the configuration dropdown.

    In working with the site, were you able to identify what version was previously installed? This would help to revise the first of the upgrade scripts to prevent reoccurrence of this issue.

    For those wondering why the move of the configuration settings away from the tools menu, even though it was previously explained in this forum, basically the old script that handled the UT configuration was nearly identical to the script needed/used for the options in the configuration menu. So much so that as ZC progressed and improved on that script, similar changes were/would be necessary to the script in UT. Forgive me, but that seems like unnecessary additional work and as was discovered with the original script, lead to a potential security issue that would otherwise be corrected by the security conscience developers of ZC. Again, why reinvent the wheel and not just use what already works?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #805
    Join Date
    Aug 2005
    Location
    Trujillo Alto, Puerto Rico
    Posts
    1,547
    Plugin Contributions
    9

    Default Re: User tracking mod

    My recommended solution was to use the admin/includes/installers/user_tracking/uninstall.sql file omitting the first "line" associated with drop table if exists... and perform that query as many times as necessary in a row: recommend running at least 2 times back-to-back, until the configuration menu appears in the configuration dropdown.
    That made the trick! AWESOME!

    In working with the site, were you able to identify what version was previously installed? This would help to revise the first of the upgrade scripts to prevent reoccurrence of this issue.
    Here's the info:
    Code:
    Last Modified: 05/27/2015
    Should be: User Tracking  -  Version: 1.5.2
    For those wondering why the move of the configuration settings away from the tools menu, even though it was previously explained in this forum, basically the old script that handled the UT configuration was nearly identical to the script needed/used for the options in the configuration menu. So much so that as ZC progressed and improved on that script, similar changes were/would be necessary to the script in UT. Forgive me, but that seems like unnecessary additional work and as was discovered with the original script, lead to a potential security issue that would otherwise be corrected by the security conscience developers of ZC. Again, why reinvent the wheel and not just use what already works?
    Yes, I saw that post before when installing last month on that customer's store. It actually makes more sense to have it on the Config menu.

    Thanks for the help.
    Last edited by ideasgirl; 26 Jul 2017 at 06:36 PM. Reason: Give the version.
    IDEAS Girl
    IDEAS Creative Group
    = Your image... our business!

  6. #806
    Join Date
    Jul 2012
    Posts
    16,799
    Plugin Contributions
    17

    Default Re: User tracking mod

    Quote Originally Posted by ideasgirl View Post
    That made the trick! AWESOME!


    No, but I can get that info for you because is the one I have on the current site.


    Yes, I saw that post before when installing last month on that customer's store. It actually makes more sense to have it on the Config menu.

    Thanks for the help.
    Thank you for the report back. Look forward to finding out the existing/previously existing version so that 1) can update the troubleshooting instructions and 2) update the upgrade script to better handle the issues of previous installs. Ultimately that was the thing I was trying to address through use of an "automated" script because there were always so many things that could go wrong and cause install/upgrade issues, but it was always because of some "simple" things.

    The uninstall script used to work better also because it would remove all instances, but in review of that script it also had the potential of affecting older systems that had data stored in the configuration group of 0 (ZC used to have three such configuration options and then there was also at least one popular plugin that did as well). Anyways, thank you again for posting both the issue (basically how to reproduce it) and that the proposed solution worked. :)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  7. #807
    Join Date
    Aug 2005
    Location
    Trujillo Alto, Puerto Rico
    Posts
    1,547
    Plugin Contributions
    9

    Default Re: User tracking mod

    It's always a pleasure to help back!

    So you know... I posted the version info (in case you missed it).
    IDEAS Girl
    IDEAS Creative Group
    = Your image... our business!

  8. #808
    Join Date
    May 2007
    Location
    Italy
    Posts
    438
    Plugin Contributions
    0

    Default Re: User tracking mod

    Hi, I have problem with sitemap xml and this plugin, some conflict or other...
    I did fresh install zc 1.5.5e then sitemap (it was ok), then this plugin and sitemap xml became bad.

    I would try to uninstall this plugin, how can I do? Is there a uninstall sql? In files I didn't find it.
    Thank you

  9. #809
    Join Date
    Jul 2012
    Posts
    16,799
    Plugin Contributions
    17

    Default Re: User tracking mod

    Quote Originally Posted by giuly View Post
    Hi, I have problem with sitemap xml and this plugin, some conflict or other...
    I did fresh install zc 1.5.5e then sitemap (it was ok), then this plugin and sitemap xml became bad.

    I would try to uninstall this plugin, how can I do? Is there a uninstall sql? In files I didn't find it.
    Thank you
    This plugin should have zero interface with Sitemap XML. In fact, with the way ZC 1.5.5 is designed, the only file that needs modification to work with this plugin using its full capacity is the admin's footer page. Otherwise no files are modified in the store.

    As to an uninstall sql, the uninstall would be located in: YOUR_SECRET_ADMIN/includes/installers/user_tracking. Removal of related files should be performed prior to executing the uninstall script otherwise it will be again installed on the next admin area navigation.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  10. #810
    Join Date
    May 2007
    Location
    Italy
    Posts
    438
    Plugin Contributions
    0

    Default Re: User tracking mod

    thanks, I uninstalled plugin, I didn't see that was in that directory.
    Can I ask a thing please? But the directory youradmin>installer>user tracking and all the files has to be uploaded or not?
    Because I uploaded it

 

 
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