One-Page Checkout [Support Thread]

[jeking]

Please email me the OPC log associated with the failed display. Is the site in question publicly available?

Will do and yes. Look for both in your email. Thanks!

[lat9]

Will do and yes. Look for both in your email. Thanks!

Got em! It looks like you've got a down-level version of Image Handler's jscript_imagehover.js (see this GitHub issue for details).

[jeking]

Got em! It looks like you've got a down-level version of Image Handler's jscript_imagehover.js (see this GitHub issue for details).

Nice sluthing! I'll get that fixed.

[lat9]

Nice sluthing! I'll get that fixed.

I'm pretty sure that that's the root-cause; let me know if that doesn't correct the issue.

[jeking]

I'm pretty sure that that's the root-cause; let me know if that doesn't correct the issue.

No good dead goes unpunished. I can click the button....and now I'm getting the famous "You must choose a shipping method for your order before the order can be confirmed."

In the console, I do see:
jquery.checkout_one.min.js:5 Uncaught TypeError: Cannot read property 'top' of undefined
at o (jquery.checkout_one.min.js:5)
at t (jquery.checkout_one.min.js:5)
at HTMLSpanElement.<anonymous> (jquery.checkout_one.min.js:5)
at HTMLSpanElement.dispatch (jquery.min.js:3)
at HTMLSpanElement.r.handle (jquery.min.js:3)

I don't think I mentioned this, but I'm using OPC 1.5.0

[lat9]

No good dead goes unpunished. I can click the button....and now I'm getting the famous "You must choose a shipping method for your order before the order can be confirmed."

In the console, I do see:
jquery.checkout_one.min.js:5 Uncaught TypeError: Cannot read property 'top' of undefined
at o (jquery.checkout_one.min.js:5)
at t (jquery.checkout_one.min.js:5)
at HTMLSpanElement.<anonymous> (jquery.checkout_one.min.js:5)
at HTMLSpanElement.dispatch (jquery.min.js:3)
at HTMLSpanElement.r.handle (jquery.min.js:3)

I don't think I mentioned this, but I'm using OPC 1.5.0

Please update the setting on the site to use the unminified version of the jScript files (that'll give a bit more information as to the location of the issue).

How is the associated product defined (I see it's free shipping)?

[jeking]

For shipping, I've got "Order Free Shipping 0 Weight Status" set to TRUE.

Minified is now false.

Showing "confirm"
jquery.checkout_one.js:54 Setting orderConfirmed (0), submitter (null)
jquery.checkout_one.js:54 jQuery version: 1.11.1
jquery.checkout_one.js:54 setFormSubmitButton, payment-module: moneyorder
jquery.checkout_one.js:54 Showing "confirm"
jquery.checkout_one.js:54 submitFunction, 2 arguments: 0, 0,
jquery.checkout_one.js:54 Current order total: 47.50, text: $47.50
jquery.checkout_one.js:54 submitFunction, on exit submitter=null
jquery.checkout_one.js:54 Setting orderConfirmed (1), submitter (null)
jquery.checkout_one.js:54 Submitting order-creating form
jquery.checkout_one.js:255 Uncaught TypeError: Cannot read property 'top' of undefined
at focusOnShipping (jquery.checkout_one.js:255)
at changeShippingSubmitForm (jquery.checkout_one.js:356)
at HTMLSpanElement.<anonymous> (jquery.checkout_one.js:501)
at HTMLSpanElement.dispatch (jquery.min.js:3)
at HTMLSpanElement.r.handle (jquery.min.js:3)

[lat9]

For shipping, I've got "Order Free Shipping 0 Weight Status" set to TRUE.

Minified is now false.

Showing "confirm"
jquery.checkout_one.js:54 Setting orderConfirmed (0), submitter (null)
jquery.checkout_one.js:54 jQuery version: 1.11.1
jquery.checkout_one.js:54 setFormSubmitButton, payment-module: moneyorder
jquery.checkout_one.js:54 Showing "confirm"
jquery.checkout_one.js:54 submitFunction, 2 arguments: 0, 0,
jquery.checkout_one.js:54 Current order total: 47.50, text: $47.50
jquery.checkout_one.js:54 submitFunction, on exit submitter=null
jquery.checkout_one.js:54 Setting orderConfirmed (1), submitter (null)
jquery.checkout_one.js:54 Submitting order-creating form
jquery.checkout_one.js:255 Uncaught TypeError: Cannot read property 'top' of undefined
at focusOnShipping (jquery.checkout_one.js:255)
at changeShippingSubmitForm (jquery.checkout_one.js:356)
at HTMLSpanElement.<anonymous> (jquery.checkout_one.js:501)
at HTMLSpanElement.dispatch (jquery.min.js:3)
at HTMLSpanElement.r.handle (jquery.min.js:3)

Ah, thanks for that ... yet another configuration switch that I didn't take into account! Where is that definition set (so I don't have to troll through the various configuration options)?

[lat9]

Ah, thanks for that ... yet another configuration switch that I didn't take into account! Where is that definition set (so I don't have to troll through the various configuration options)?

Never mind, found it in Configuration->Shipping/Packaging.

[jeking]

Never mind, found it in Configuration->Shipping/Packaging.

Sorry, you beat me to it.