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  1. #1
    Join Date
    Jul 2005
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    Hoedspruit
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    Default Images not displaying + more

    Database: MySQL 5.5.55
    PHP Version: 7.0.23 (Zend: 3.0.0)

    Image Handler 4
    Winchester responsive template

    I haven't made any changes to my site in a while, and I noticed an issue yesterday.

    IMAGES

    Product images are not displaying. Product page

    I looked in the directory - and found the image was not where I expected it to be filed. I moved it to where I wanted the file using my control panel. I then used admin to point to >images>sub_directory_category>file_name. I used the image file name and selected the >images>sub_directory_category>, selected use existing file name and clicked preview. No change.

    This product displayed the image once, and not again after using IH4

    Image handler is also not working correctly - the displayed image is cut off and has a weird file extension: pmk0005.jpg.3p7GUE

    I also can't use my control panel (plesk) to upload:

    Failed to copy files storage to destination path. stderr: filemng: Error writing /var/www/vhosts/joburlnx.ehost-services221.com/joburgonline.com/images/kitchen/pmk0005.jpg.3p7GUE System error 122: Disk quota exceeded stdout: filemng: Error writing /var/www/vhosts/joburlnx.ehost-services221.com/joburgonline.com/images/kitchen/pmk0005.jpg.3p7GUE System error 122: Disk quota exceeded
    I have used 1.1gb of 40gb storage, 313mb of 400gb traffic?

    FOOTER

    displaying:

    Copyright © 2018
    STORE_NAME

  2. #2
    Join Date
    Nov 2005
    Posts
    86
    Plugin Contributions
    1

    Default Re: Images not displaying + more

    looks like your image is there but the height and width is set to 0px

    <img src="images/fbh6000.jpg" alt="Hamilton Beach food Blender" title=" Hamilton Beach food Blender " width="0" height="0" />

  3. #3
    Join Date
    Jul 2012
    Posts
    16,751
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    17

    Default Re: Images not displaying + more

    Seems that possibly a few issues occurring considering you are also receiving that "quota" error. Note that quota also tends to include the number of files. But, would inspect the folder permissions for the images directory to be sure that it is writeable.

    As to the current issue of not displaying the image of that product: well, ran a quick html validation: https://validator.w3.org/check?uri=h...Inline&group=0

    And there were errors identified, which may impact the overall display. Reviewed the source code for the image and was able to access the image from the server.

    Now then, after loading the page some 4 different times (to inspect different areas) the image is now presented though the same number of errors exist in the html validator. Not sure what, if anything, has changed since first reviewing.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Jul 2005
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    Default Re: Images not displaying + more

    Quote Originally Posted by steveyork136 View Post
    looks like your image is there but the height and width is set to 0px

    <img src="images/fbh6000.jpg" alt="Hamilton Beach food Blender" title=" Hamilton Beach food Blender " width="0" height="0" />
    Thanks - my whole site seems to be affected - the home page is not right, the category pages...

  5. #5
    Join Date
    Jul 2005
    Location
    Hoedspruit
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    Default Re: Images not displaying + more

    Quote Originally Posted by mc12345678 View Post
    Seems that possibly a few issues occurring considering you are also receiving that "quota" error. Note that quota also tends to include the number of files. But, would inspect the folder permissions for the images directory to be sure that it is writeable.

    As to the current issue of not displaying the image of that product: well, ran a quick html validation: https://validator.w3.org/check?uri=h...Inline&group=0

    And there were errors identified, which may impact the overall display. Reviewed the source code for the image and was able to access the image from the server.

    Now then, after loading the page some 4 different times (to inspect different areas) the image is now presented though the same number of errors exist in the html validator. Not sure what, if anything, has changed since first reviewing.
    This has me stumped - it's almost as if the site files (php) have been corrupted - like I mentioned in my reply above. There's chunks missing all over the show.

  6. #6
    Join Date
    Feb 2008
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    529
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    0

    Default Re: Images not displaying + more

    Quote Originally Posted by Parafanaylya View Post
    This has me stumped - it's almost as if the site files (php) have been corrupted - like I mentioned in my reply above. There's chunks missing all over the show.
    I don't see what version of zen cart you are using. When I was using a different Picaflor template (Responsive Sheffield Blue) with IH4 and a number of other mods on zc 1.5.5e I couldn't use php v 7 without the images and rest of site going whack on me.

  7. #7
    Join Date
    Jul 2005
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    Default Re: Images not displaying + more

    Quote Originally Posted by soxophoneplayer View Post
    I don't see what version of zen cart you are using. When I was using a different Picaflor template (Responsive Sheffield Blue) with IH4 and a number of other mods on zc 1.5.5e I couldn't use php v 7 without the images and rest of site going whack on me.
    Thanks - We're on 1.5.4e

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,207
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    11

    Default Re: Images not displaying + more

    Maybe that's 1.5.5e as there is only one 1.5.4. And, if you are in the 1.5.5 branch, there are many things that need to be done to the older templates to make them work with 1.5.5

  9. #9
    Join Date
    Jul 2012
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    Default Re: Images not displaying + more

    There is definitely something unusual occurring. In my last post it looked like the issue described by steveyork146 had been resolved by the dimensions of the image being something other than 0. Today, tried and received two different responses. At one point the image showed, and then another the image dimension was again 0. As part of the review, tried to go to the parent category to see what the other issue(s) were and at one point there were no product in the category (on screen and in web page source code). Tried to navigate around to get back to the product again, image dimensions were 0, went to parent category and then product was presented as part of the category with images displayed.

    Makes me wonder if there is some sort of cyclic database reference that is causing different sets of data to be pulled for the catalog side where one database may have different settings than another. Generally speaking the problems encountered with templates that need to be updated to support ZC 1.5.5 (sounds like ZC version is still in question) do not result in issues that have been seen with this site. (image dimension within the page source being set to 0, categories not showing product, etc...)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  10. #10
    Join Date
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    Default Re: Images not displaying + more

    Quote Originally Posted by dbltoe View Post
    Maybe that's 1.5.5e as there is only one 1.5.4. And, if you are in the 1.5.5 branch, there are many things that need to be done to the older templates to make them work with 1.5.5
    1.5.4. Plain. My bad

 

 
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