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  1. #1
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default 403 error when trying to access admin

    [Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before actually posting!]

    http://www.coolcountryhats.com.au
    v154
    Server OS: Linux 2.6.32-896.16.1.lve1.4.51.el6.x86_64
    Database: MySQL 10.0.34-MariaDB-cll-lve
    PHP Version: 5.3.29 (Zend: 2.3.0)

    When I try to log into Admin I get this message:

    Forbidden
    You don't have permission to access /store/adminbob/login.php on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Any clues? It used to work fine.Thanks.

  2. #2
    Join Date
    Mar 2007
    Location
    AZ
    Posts
    1,911
    Plugin Contributions
    2

    Default Re: 403 error when trying to access admin

    Looks like the error is fixed. That's good news.

    May I suggest, for security, that your rename your admin folder since you published it in your post?

    Thanks
    Tina

  3. #3
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: 403 error when trying to access admin

    Where did you get the idea it was fixed? It is definitely not fixed! But yes, that was dumb, putting the adminbob in.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,798
    Plugin Contributions
    17

    Default Re: 403 error when trying to access admin

    Quote Originally Posted by jenpen View Post
    Where did you get the idea it was fixed? It is definitely not fixed! But yes, that was dumb, putting the adminbob in.
    Presumably by attempting to access the page and it displaying without issue, although didn't have the credentials to actually login. So, can you describe the operations performed that cause the issue and give a perspective about when the issue began, the history of the site and how it came to be, etc?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: 403 error when trying to access admin

    The ISP helpdesk fixed this. In case someone else has this problem, they said to go to the admin .htaccess file and change this:

    <limit POST PUT>
    deny from all
    </limit>

    to this:

    <limit POST PUT>
    #deny from all
    Require all granted
    </limit>

    I still don't know why it went wrong, but I'm just happy that it's fixed.

  6. #6
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
    2,845
    Plugin Contributions
    25

    Default Re: 403 error when trying to access admin

    Quote Originally Posted by jenpen View Post
    The ISP helpdesk fixed this. In case someone else has this problem, they said to go to the admin .htaccess file and change this:

    <limit POST PUT>
    deny from all
    </limit>

    to this:

    <limit POST PUT>
    #deny from all
    Require all granted
    </limit>

    I still don't know why it went wrong, but I'm just happy that it's fixed.
    FYI this has already been fixed in the 1.5.5 version of that file.

  7. #7
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: 403 error when trying to access admin

    Dang, so upgrading would have fixed it?

  8. #8
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    2,842
    Plugin Contributions
    11

    Default Re: 403 error when trying to access admin

    Quote Originally Posted by jenpen View Post
    Dang, so upgrading would have fixed it?
    not really clear...

    the v154 admin/.htaccess file is slightly different than your version. and the v155 version also has differences to your corrected version.

    you can see then both here:

    https://github.com/zencart/zencart/b...dmin/.htaccess

    and

    https://github.com/zencart/zencart/b...dmin/.htaccess

    i would review those files....

    best.
    author of square Webpay.
    mxWorks now has Apple Pay and Google Pay. donations: venmo or paypal accepted.
    premium consistent excellent support. available for hire.

  9. #9
    Join Date
    May 2018
    Location
    Australia
    Posts
    1
    Plugin Contributions
    0

    Default Re: 403 error when trying to access admin

    I'm having this exact same issue but I'm using version 1.5.1

    The htaccess file located in the admin folder reads differently to what you posted above. Does anyone know how I can fix?

 

 

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