Westminster New

[techietom911]

My Question: The code behind the Contact Us button does not send after the form is filled out, even thou I receive a confirmation that it has been sent. I used the Email_Test program and found out smtp process is stuck on port 25 when I need 587. So it looks to me like the form is not connecting to the email options page. The Configuration_Email_Options page is filled out correctly because I can send customers emails and receive email orders. I have sent a test email using every setting available, and still no email. So what am I missing? Thanks for your help, Zen Cart is a great program.

Tom

[techietom911]

Is this line correct?
includes/installers/westminster_new/1_3.php

Line #173 : (18, 1, 'Contact Us', 'index.php?main_page=contact_us', '', '', '', 1, 23, 2, '2013-06-24 09:32:08', '2014-04-15 15:01:46'),

[techietom911]

I fixed it, thanks.

Is this line correct?
includes/installers/westminster_new/1_3.php

Line #173 : (18, 1, 'Contact Us', 'index.php?main_page=contact_us', '', '', '', 1, 23, 2, '2013-06-24 09:32:08', '2014-04-15 15:01:46'),

[shags38]

I have recently installed this template into a fresh v1.5.5f version and have a few questions - I read a number of pages but reading 159 pages is a bit much :)

1. the drop down menu on the index page is not showing - what have I missed? where is that switched on?
2. the frame that contains the slider and the banner - if banner and slider are turned off how can I delete that frame? (currently shows white space in a frame)
3. Footer Menu - in modifying the urls for the social media (following the instructions page) the html now shows in the footer and images have disappeared. I have re-read the instructions and redone the change with the same result.
4. Font issue - product info descriptions copied from old version DB >>> â—� Ring Size: 6 3/4 (US size) - should be a bullet ● - is there a font format adjustment somewhere that will resolve this correctly?

cheers,
Mike

Attachment 17947Attachment 17947

[shags38]

I have recently installed this template into a fresh v1.5.5f version and have a few questions - I read a number of pages but reading 159 pages is a bit much :)

1. the drop down menu on the index page is not showing - what have I missed? where is that switched on?
2. the frame that contains the slider and the banner - if banner and slider are turned off how can I delete that frame? (currently shows white space in a frame)
3. Footer Menu - in modifying the urls for the social media (following the instructions page) the html now shows in the footer and images have disappeared. I have re-read the instructions and redone the change with the same result.
4. Font issue - product info descriptions copied from old version DB >>> â—� Ring Size: 6 3/4 (US size) - should be a bullet ● - is there a font format adjustment somewhere that will resolve this correctly?

cheers,
Mike

Attachment 17947

[shags38]

i have recently installed this template into a fresh v1.5.5f version and have a few questions - i read a number of pages but reading 159 pages is a bit much :)

1. The drop down menu on the index page is not showing - what have i missed? Where is that switched on?
2. The frame that contains the slider and the banner - if banner and slider are turned off how can i delete that frame? (currently shows white space in a frame)
3. Footer menu - in modifying the urls for the social media (following the instructions page) the html now shows in the footer and images have disappeared. I have re-read the instructions and redone the change with the same result.
4. Font issue - product info descriptions copied from old version db >>> â—� ring size: 6 3/4 (us size) - should be a bullet ● - is there a font format adjustment somewhere that will resolve this correctly?

Cheers,
mike

Attachment 17947

no one??

[dbltoe]

Quoting from the posting FAQs

If your problem is visual in nature, try switching your template back to "Classic" temporarily and see if the problem persists. Include the results of this observation in your post.

Only post once (not multiple times on the same issue) and then be patient. We are all volunteers, we all live in different time zones, we all have lives, and the expert you need at that moment may just not be available.

If you haven't received an answer in a reasonable amount of time you may reply to your own post WITH MORE information. DO NOT post "Well?" or "Can someone please help". That is considered bumping and you will probably get yelled at.

Duplicate posts are subject to being locked or deleted, as they simply bring confusion to those helping or others reading/searching for information later, and are seen as spam-like.

I know I always harp on the posting tips, but this is a great example of why I do.

What drop down menu? Categories, ezpages, shoe size? How could we be confused? As stated in the other post, I think you haven't turned it on in the admin. Whatever "it" is.

If no one on the forum is currently using this template, they can't even do a WAG without more information.

[shags38]

Quoting from the posting FAQsI know I always harp on the posting tips, but this is a great example of why I do.

What drop down menu? Categories, ezpages, shoe size? How could we be confused? As stated in the other post, I think you haven't turned it on in the admin. Whatever "it" is.

If no one on the forum is currently using this template, they can't even do a WAG without more information.

Thanks dbltoe - it has less to do with posting tips or FAQ's than the fact that far too many templates and plugins in ZC are no longer supported and it then rests on 'volunteers' like yourself who are very, very few in number trying to support unsupported threads and doing so to the best of your ability but often understandably without any first hand experience of the particular template or plugin (hence your 'which drop down menu' question)

The work that you and others like mc,lat9,DrByte and a handful of others do is to be commended. The bigger picture problem is that the business of many zenners, particularly those that are not developers, suffers when templates and plugins become unsupported, or worse, people without expertise offer comment that is less than accurate and then the post being overlooked because others see that it has been answered.

I rarely will post more than once however in this case it is plainly obvious that aside from yourself no-one else is offering useful comment to queries in this thread and having read now most of the 159 pages of posts in this thread I know there are current zenners who have intimate knowledge of the workings of this template - so how do I get the attention of one of those whom I know will more than likely have the answer? - yell help in a broader based thread but still on topic.

I could write a book on the subject but I will refrain at this point - problem is that as soon as someone in here offers criticism they cop a barrage of lectures on being ungrateful for the time and effort of those that give freely of their expertise (and products) based on emotional assumption as if the person offering criticism is in fact ungrateful.

I am 64 yrs old and not a developer however I have collaborated with developers in the repair and updating of one plugin and the development of one plugin so I am not just a taker.

I am in need of some assistance as my sites are suffering, essentially because the responsiveness of the templates being used is 'broken', the cause of which is twofold, partly of my own doing (mistakes or file merging issues) and primarily because some plugins break responsiveness. Regardless of the cause if I could fix it I would and believe me when I say I have spent numerous hours over the past couple of weeks trying to sort out a number of issues.

So dbltoe, with respect if need be to catch the attention of someone who can provide answers to my issues I will as a matter of 'necessity' post multiple times in multiple threads.

At present I am upgrading one of my 6 sites from 1.5.1 to 1.5.5f using the total rebuild method as I am not confident enough to use the standard upgrade method (too many past failures in the past).

I have installed a lat9 drop down menu to temporarily solve the drop down menu problem and I have now only one issue I need to solve and then I can move on to doing the rebuild of the other 5 sites;

making the pages 'full screen width' (no RH gutter or whitespace) on desktop - currently have global setting RH column 'off' and RH Column Width set to zero but page still is not full width - I have tried a few of the suggestions in the thread including changing responsive css files and none have worked - I have One Page Checkout and Editable Center Boxes installed and deleting these plugins didn't have an effect of page width.

Onwards and Upwards,
Mike

[techietom911]

I was able to remove the contact us button through a PHP class. Thanks.

My Question: The code behind the Contact Us button does not send after the form is filled out, even thou I receive a confirmation that it has been sent. I used the Email_Test program and found out smtp process is stuck on port 25 when I need 587. So it looks to me like the form is not connecting to the email options page. The Configuration_Email_Options page is filled out correctly because I can send customers emails and receive email orders. I have sent a test email using every setting available, and still no email. So what am I missing? Thanks for your help, Zen Cart is a great program.

Tom