I am having trouble with the Google Merchant Feeder, as google sent me an email saying that my shipping price on the feed, is not the same as on my landing page. One thing is that I put the weight for each item, but in the shipping tare settings on the configuration window on Zencart I add 12:.1875 (so 12% and 3 ounces)
Package Tare Small to Medium - added percentage:weight
Please make any necessary changes

Package Tare Small to Medium - added percentage:weight
What is the weight of typical packaging of small to medium packages?
Example: 10% + 1lb 10:1
10% + 0lbs 10:0
0% + 5lbs 0:5
0% + 0lbs 0:0

So When i put 3 diffferent shipping templates on the google merchant feeder,
First class mail
Priority Mail
Express Mail

I added my handling fee. But i notice it does not take into account the package weight I am adding- the 12% plus 3 ounces per package.

Therefore it is not calculating the shipping correctly on items that are set to be , for instance .6875 is the weight, but with the added 12% and 3 ounces, this makes the package be 1 full pound. But on the merchant center feeder it is allowing the first class mail.

So i deactivated the first class mail.

But still for products that are set for specific weights such as 3.875 to make the package on zencart be over 4 pounds but under 5, it will calculate on the merchant center feeder as 3.875- thus giving the wrong shipping rate.

I guess this has been happening all along, but i did not know, and google must have done an evaluation on my site and now they are threatening to deactivate the listings.

Does anyone know a way to fix this, or to send the package adjustment with the pricing?

I use zencart v 1.5.5.D

Website www.mysticcrypt.com

Here is a copy of the message they sent me (when they sent this my settings were parcel select and did not add the handling fee)

Your product listings are currently at risk of suspension because Google doesn’t allow product listings with inaccurate Shipping costs (due to inconsistent shipping costs between the feed and the landing page):
The shipping costs in your product data don't match the shipping costs on your product landing pages or at checkout on your website.
The shipping cost data in your feed or on your website may not match if you made changes on your website and did not update your product data in Google Merchant Center.
There are many shipping options that you can use to configure your shipping information. If these don't support your current shipping settings, you may choose to overestimate your shipping costs.
Using the correct product data will help optimize your ads' performance. Update your product data to meet the specifications on shipping.

Examples of products with inaccurate Shipping costs (due to inconsistent shipping costs between the feed and the landing page)
- item id 1655-885: Plus Size Electra Corset Top in Midnight Blue 2X at http://www.mysticcrypt.com/plus-size...l?currency=USD
Value in landing page: 8.20USD
Value in the data feed: 7.42USD
Zip code: 80302

- item id 920: Werewolf Bookends at http://www.mysticcrypt.com/werewolf-...l?currency=USD
Value in landing page: 24.74USD
Value in the data feed: 21.47USD
Zip code: 55416

- item id 721: Horned Dragon Skull Box at http://www.mysticcrypt.com/horned-dr...l?currency=USD
Value in landing page: 17.15USD
Value in the data feed: 14.56USD
Zip code: 74361

- item id 2970: Rock Rebel Black PVC Bela Lugosi Dracula Wallet at http://www.mysticcrypt.com/rock-rebe...l?currency=USD
Value in landing page: 8.20USD
Value in the data feed: 7.42USD
Zip code: 80302
The list of examples provided above is NOT an exhaustive list of all violating product listings, but should help you identify the root cause(s) for the violation(s) found.
Account reevaluation: If you believe you have addressed all the issues listed in this email, please fill out the form available at https://support.google.com/merchants...t=1&ts=6081780 so that we can re-evaluate your account.
Additional resources:
• Shopping Ads Product Data Specification: https://support.google.com/merchants/answer/188494
• Shopping Ads Policies: https://support.google.com/merchants/answer/188484

We are here to help! If you have any questions or concerns, please visit our “Contact us” section of the Merchant Center Help Center at https://support.google.com/merchants...4818&contact=1
If we find any additional data quality issues in the future, we will reach out via email to let you know.

Sincerely,
The Google Merchant Center Team
This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message.