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  1. #661
    Join Date
    Jun 2012
    Location
    California
    Posts
    238
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    0

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by wsworx View Post
    www.wildsteedworx.com
    1.5.5f
    PHP 7
    Super Orders 4-0-9 10K
    Edit Orders 4.3.1
    Ty-Package Tracker 3.1.4
    Admin Notes Advanced 1.04

    So everything had been running along fine and I decided to install the Winchester Black Responsive from Picaflor Azure, excellent template thank you very much.

    The template installation went fine and everything is working except I have an issue now with the images on the packing Slips showing up tall and skinny where as they did not before the template install. I assumed it had to be something that the template did so I posted there but it was suggested that it would be better if I posted here so here I am. I did see a while back where another individual was having this same issue, excluding the template install, but I could not find where anyone had answered their question. Can anyone give me some direction as to what might have caused the images to start showing up tall and skinny now.
    Thank You for any assistance.
    So a little update for those interested.
    While the Winchester black template was not the direct cause of the image stretch issue it was installing the template that caused the issue, chalk it up to still learning thank you, as I also am using Image Handler and it requires two files be in your includes/modules/YOUR TEMPLATE and includes/templates/YOUR TEMPLATE files. So once those files were dropped in the issue went away.

  2. #662
    Join Date
    Mar 2009
    Posts
    76
    Plugin Contributions
    0

    Default Re: Super Orders v4.0 Support Thread

    Sorry but i'm a total novice to installing these extensions but I just tried to do this and got a white screen on entering the admin panel.

    Here's the log if that's any help.

    Code:
    [27-Oct-2018 08:30:13 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function mysql_num_rows() in /var/www/vhosts/ee5b4f0.online-server.cloud/httpdocs/gep/store/MYADMIN/includes/init_includes/init_so_config.php:13
    Stack trace:
    #0 /var/www/vhosts/ee5b4f0.online-server.cloud/httpdocs/gep/store/includes/autoload_func.php(48): require()
    #1 /var/www/vhosts/ee5b4f0.online-server.cloud/httpdocs/gep/store/MYADMIN/includes/application_top.php(171): require('/var/www/vhosts...')
    #2 /var/www/vhosts/ee5b4f0.online-server.cloud/httpdocs/gep/store/MYADMIN/index.php(10): require('/var/www/vhosts...')
    #3 {main}
      thrown in /var/www/vhosts/ee5b4f0.online-server.cloud/httpdocs/gep/store/MYADMIN/includes/init_includes/init_so_config.php on line 13
    I am using a custom theme though so I imagine that's the issue?

    https://yourstore.perfectusinc.com/

    Thanks for any help you can throw my way.

    Dene

  3. #663
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,582
    Plugin Contributions
    29

    Default Re: Super Orders v4.0 Support Thread

    What version of Zen Cart?
    What version of PHP?
    What other plugins?

  4. #664
    Join Date
    Mar 2009
    Posts
    76
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    0

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by jeking View Post
    What version of Zen Cart?
    What version of PHP?
    What other plugins?
    Apologies. I should have stated all that.

    1.5.5f

    PHP 7.1.23

    No other plugins. Just that theme.

    www.gep.co.uk/store/

  5. #665
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,582
    Plugin Contributions
    29

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Deno View Post
    Apologies. I should have stated all that.

    1.5.5f

    PHP 7.1.23

    No other plugins. Just that theme.

    www.gep.co.uk/store/
    The Super Orders available here is only compatible up to Zen Cart 1.5.1 and likely not compatible with PHP 7.x either.

  6. #666
    Join Date
    Jul 2011
    Posts
    35
    Plugin Contributions
    0

    Default Re: Super Orders v4.0 Support Thread

    Zen cart 1.5e

    I installed this mod and I have noticed that the admin side is looking great, but the front end customer section is giving an issue. When the Customer logs in and goes to "My Account" section and clicks on "view", it comes up with a white screen.


    The error log shows this [07-Mar-2019 15:47:25 UTC] PHP Fatal error: Cannot redeclare class order in /home/f4v2tpa9vpps/public_html/includes/classes/order.php on line 1117

    I am unsure if i changed the admin side order.php
    Would it give this message?

    Thanks in advance.

  7. #667
    Join Date
    Jul 2011
    Posts
    35
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    0

    Default Re: Super Orders v4.0 Support Thread

    Just went ahead and re-installed all the files and I have the back end admin working great. I still get the white screen and the log error message comes up as this now:


    [07-Mar-2019 17:01:07 UTC] Request URI: /adminsection123/orders.php?page=1&oID=6364&action=edit, IP address: 68.81.65.173
    #1 mysql_query() called at [/home/f4v2tpa9vpps/public_html/adminsection123/orders.php:1217]

    [07-Mar-2019 17:01:07 UTC] PHP Warning: mysql_query(): Access denied for user 'f4v2tpa9vpps'@'localhost' (using password: NO) in /home/f4v2tpa9vpps/public_html/adminsection123/orders.php on line 1217
    [07-Mar-2019 17:01:07 UTC] Request URI: /adminsection123/orders.php?page=1&oID=6364&action=edit, IP address: 68.81.65.173
    #1 mysql_query() called at [/home/f4v2tpa9vpps/public_html/adminsection123/orders.php:1217]

    [07-Mar-2019 17:01:07 UTC] PHP Warning: mysql_query(): A link to the server could not be established in /home/f4v2tpa9vpps/public_html/adminsection123/orders.php on line 1217
    [07-Mar-2019 17:01:07 UTC] Request URI: /adminsection123/orders.php?page=1&oID=6364&action=edit, IP address: 68.81.65.173
    #1 mysql_fetch_array() called at [/home/f4v2tpa9vpps/public_html/adminsection123/orders.php:1218]

    [07-Mar-2019 17:01:07 UTC] PHP Warning: mysql_fetch_array() expects parameter 1 to be resource, boolean given in /home/f4v2tpa9vpps/public_html/adminsection123/orders.php on line 1218

    *adminsection123 is not the actual location for security purposes.

  8. #668
    Join Date
    Jul 2011
    Posts
    35
    Plugin Contributions
    0

    Default Re: Super Orders v4.0 Support Thread

    Now I cleaned up the file and the admin is coming up great with all the features. The customer front end now gives me this message:

    [07-Mar-2019 17:53:47 UTC] PHP Fatal error: Cannot redeclare class order in includes/classes/order.php on line 1061

  9. #669
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,582
    Plugin Contributions
    29

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Zoloworld View Post
    Now I cleaned up the file and the admin is coming up great with all the features. The customer front end now gives me this message:

    [07-Mar-2019 17:53:47 UTC] PHP Fatal error: Cannot redeclare class order in includes/classes/order.php on line 1061
    The plugin has not been updated since Zen Cart 1.5.1.

  10. #670
    Join Date
    Jul 2011
    Posts
    35
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    0

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by jeking View Post
    The plugin has not been updated since Zen Cart 1.5.1.
    Yikes. I was reading that it may have issues with earlier Zen Cart models. If i figure out what is causing this issue, I will update it here.

    Just so everyone knows, if you have 1.5.5e, the admin side works flawlessly. If you have edit orders installed, this also works well as long as you tell the mod you are using it on the admin side. The issue you face is the customer side. When the customer goes to view previously purchased items, it brings up a blank white screen under the history.

    The above error codes is what is seen when you look them up.

 

 
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