Square WebPay support thread.

[Nick1973]

nick,
if you want help, i would suggest sticking to the topic. you can save your rants for somewhere else.

there is nothing that i see in your blurry screenshots that help indicate the problem.

i went through the trouble of creating an account on your website, but it seems that you do not ship anything to your own address or some other random address in the UK.

i would need to see the storefront where this problem is happening as i am not able to reproduce it on your own site due to your configuration. i did see problems in your OPC setup. see:


https://www.dropbox.com/s/4jbyt4pan5...19-01.png?dl=0

and

https://www.dropbox.com/s/cw7j5cfb45...20AM.webm?dl=0

i need to be able to get to a page that looks like this from your screenshot to help resolve this problem for you and your clients.

https://www.zen-cart.com/attachment....6&d=1650452517

best.

Carl, it is not Off Topic, I was just asking for some help!!!! It was not a rant, and to be fair it is not me that is going off topic, although you are going off topic in stating that I am having a rant lol. Anyway, end of that conversation which is going off topic because you took it the wrong way. We all want to get a solution to this issue.

You was on venturedesignandprint.co.uk

The site I am trying to fix at the moment is https://ventureengravings.uk

They are different websites. That is not your fault as I should have put that site address in my post. If you go on there and go through the ordering process OPC is now running so you can set an account up on there.

And if you read further into my posts I'd stated that I was willing to Email those screenshots, so they weren't so blurry, and the DEBUG file.

I just want an answer to the problem, then I can fix it elsewhere.

[carlwhat]

Carl, it is not Off Topic, I was just asking for some help!!!! It was not a rant, and to be fair it is not me that is going off topic, although you are going off topic in stating that I am having a rant lol. Anyway, end of that conversation which is going off topic because you took it the wrong way. We all want to get a solution to this issue.

You was on venturedesignandprint.co.uk

The site I am trying to fix at the moment is https://ventureengravings.uk

They are different websites. That is not your fault as I should have put that site address in my post. If you go on there and go through the ordering process OPC is now running so you can set an account up on there.

And if you read further into my posts I'd stated that I was willing to Email those screenshots, so they weren't so blurry, and the DEBUG file.

I just want an answer to the problem, then I can fix it elsewhere.

on the site you are trying to fix, i have confirmed that we are getting a response back from square. see:

https://www.dropbox.com/s/ubo8m9jjwb...50-25.png?dl=0

i have determined a potential problem with this file.

includes/modules/pages/checkout_payment/jscript_square_webPay.php

there is a new version of said file here for anyone who wants to test it:

https://github.com/proseLA/square_we...are_webPay.php

this problem seems to be confined to OPC.

best.

[Nick1973]

on the site you are trying to fix, i have confirmed that we are getting a response back from square. see:

https://www.dropbox.com/s/ubo8m9jjwb...50-25.png?dl=0

i have determined a potential problem with this file.

includes/modules/pages/checkout_payment/jscript_square_webPay.php

there is a new version of said file here for anyone who wants to test it:

https://github.com/proseLA/square_we...are_webPay.php

this problem seems to be confined to OPC.

best.

I have replaced jscript_square_webPay.php with the RAW FILE and still getting a problem with OPC

[Nick1973]

on the site you are trying to fix, i have confirmed that we are getting a response back from square. see:

https://www.dropbox.com/s/ubo8m9jjwb...50-25.png?dl=0

i have determined a potential problem with this file.

includes/modules/pages/checkout_payment/jscript_square_webPay.php

there is a new version of said file here for anyone who wants to test it:

https://github.com/proseLA/square_we...are_webPay.php

this problem seems to be confined to OPC.

best.

These are the settings for 'Order Total, JQUERY Selector' in OPC

Order Total, jQuery Selector
Please make any necessary changes


Order Total, jQuery Selector
Identify the CSS/jQuery selector used to locate an order's current total value. The default value, #ottotal > div:first-child applies to the Zen Cart responsive_classic template's format.


#ottotal .ot-text

These are in the admin to load the bootstrap template order total selector div. I remember having a similar issue to the issues I am having now when I first started using OPC. It was the same error until I applied the selector, as it is in the image, and given to me by Cindy.

So I am wondering if this setting might be part of the issue?

[carlwhat]

nick,
please go here:

admin -> configuration -> One-Page Checkout Settings -> Load Minified Script Files

and set to:

FALSE.

[carlwhat]

also on that page, what is the value of:

Payment-Block Action on Shipping Change

Key: CHECKOUT_ONE_PAYMENT_BLOCK_ACTION

[Nick1973]

also on that page, what is the value of:

Payment-Block Action on Shipping Change

Key: CHECKOUT_ONE_PAYMENT_BLOCK_ACTION

It's set to 'Update'

[Nick1973]

also on that page, what is the value of:

Payment-Block Action on Shipping Change

Key: CHECKOUT_ONE_PAYMENT_BLOCK_ACTION

I've turned OPC off for now anyway as I know Square Works with the standard cart and I need to get some orders coming through.

[Nick1973]

nick,
please go here:

admin -> configuration -> One-Page Checkout Settings -> Load Minified Script Files

and set to:

FALSE.

Still getting the same issue. Is this something that Cindy LAT9 can help with?

[carlwhat]

Still getting the same issue. Is this something that Cindy LAT9 can help with?

nick,
i only had you turn off minifying to help with my trouble shooting.

rest assured, i am close to figuring out the problem. unfortunately i am not able to reproduce it on my dev box as of yet, but as soon as i am able, i will have a solution.

rest assured, cindy has complete confidence in my trouble shooting. and this problem will get solved.

but paying customers first, and i got a bunch of stuff on my plate.