Square WebPay support thread.

[Nick1973]

no, nick. you are wrong. that video does NOT highlight the problem. that video shows what YOU think is the problem. and in my testing, doing the exact keystrokes that you talk about, the problem does not manifest itself. that video clearly shows that.

in answer to your above suggestion, that is not possible. again that is inherent in square's implementation.

why don't you take the time for my suggestion as opposed to making additional suggestions? perhaps your video would more clearly delineate the steps for this problem to occur.

Look your video does clearly show the problem, I am amazed that you can't even see it?

Those strokes are the exact ones that I tried. And also I tried without OPC, the same strokes. Without OPC the payment goes through, with OPC it doesn't.

[carlwhat]

Look your video does clearly show the problem, I am amazed that you can't even see it?

Those strokes are the exact ones that I tried. And also I tried without OPC, the same strokes. Without OPC the payment goes through, with OPC it doesn't.

i would suggest these things:

• review the above post. https://tinyurl.com/2probynf
• post a screencast your self documenting the error.
• review this statement from the above mentioned post:
• with regards to the 2 situations you mention above, i have a couple of videos. a GENERIC DECLINE is coming back from square. the SQ-MISSING-TOKEN error is an error from square_webPay as we are not submitting anything to square as we do not have the result from the first step of the process.
• my screencast clearly shows communication from square. not a missing token.

[Nick1973]

i would suggest these things:

• review the above post. https://tinyurl.com/2probynf
• post a screencast your self documenting the error.
• review this statement from the above mentioned post:
• with regards to the 2 situations you mention above, i have a couple of videos. a GENERIC DECLINE is coming back from square. the SQ-MISSING-TOKEN error is an error from square_webPay as we are not submitting anything to square as we do not have the result from the first step of the process.
• my screencast clearly shows communication from square. not a missing token.

Yep and around in circles we go again lol

Try the same method on the standard checkout and you will clearly see the issue.

I have customers telling me they can't checkout using OPC with Square Webpay because they get the SQ-MISSING-TOKEN error. They don't understand that error as they are not technically minded.

The minute they checkout using the standard zen cart checkout, there isn't an error. It works! Therefore something isn't quite right.