Results 1 to 4 of 4
  1. #1
    Join Date
    Oct 2019
    Location
    Roanoke, Virginia
    Posts
    3
    Plugin Contributions
    0

    Default Login does not work Locked out of admin

    PHP Version 7.4.33
    site URL: www.milleniumwholesale.com
    database version: libmysql - mysqlnd 7.4.33

    I have not upgraded since installing several years ago. I have had no real problems that I could not solve until this happened; It started about a month ago when I tried to login in to my admin. When I clicked on Submit, the following message page appears:


    "The information you’re about to submit is not secure
    Because this form is being submitted using a connection that’s not secure, your information will be visible to others."

    It also has a "Send Anyway" Link (box) and a "Go Back" button. When you click on the Send Anyway link, it "Goes Back" to the login page. No matter what you do it will not go anywhere except to the error message or the login page. If I try to have a new password reset, the same error appears. Nothing will go past it period.

    I had a live chat with my hosting company and they cannot find a server side issue. They suggested that it was a scripting issue as they tried to login as well and got the same results. I have not made any changes to the site with the exception of my hosting company deleting the error log content because it had reached epic proportions and exceeded the file limits of the hosting (1.2 million) which is now around 20,000. However, I had been able to login in to the admin since that was done, but only a couple times.

    I am able to login to other websites I have. But, this is the only Zen Cart site I have.

    Let me know if there is any other information that is needed to help troubleshoot this problem.

    Thanks for any help I can get. This is very urgent.

    A J Williams

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,463
    Plugin Contributions
    11

    Default Re: Login does not work Locked out of admin

    First of all, 1.5.5 is not designed to run on 7.4.33. It's max should be 7.1.

    If you have cPanel, see if your host allows you to set the PHP level with multiPHPManager.

    Next, there seems to be some problem with your SSL.

    The certtificate seems to be for multiple sites.

    Make sure the SSL is for one site even if the other site 301 or 302s into it. Then, make sure your settings match the SSL as to whether or not it uses www.

    The admin is way more finicky about the certificate match than the storefront.

  3. #3
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,364
    Plugin Contributions
    94

    Default Re: Login does not work Locked out of admin

    Quote Originally Posted by dbltoe View Post
    ...

    The admin is way more finicky about the certificate match than the storefront.
    ... as is Chrome vs. FireFox regarding certificate-related hissy-fits.

  4. #4
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    10,292
    Plugin Contributions
    125

    Default Re: Login does not work Locked out of admin

    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

Similar Threads

  1. Replies: 2
    Last Post: 23 Jan 2014, 08:29 PM
  2. v151 Locked out of my Admin login
    By Enviousgems in forum General Questions
    Replies: 13
    Last Post: 11 Feb 2013, 08:58 PM
  3. v139h HELP!!!! Locked out of Admin - Reset won't work
    By Courage9 in forum General Questions
    Replies: 8
    Last Post: 16 Jul 2012, 03:50 PM
  4. Admin login does not work?
    By svital in forum Installing on a Windows Server
    Replies: 22
    Last Post: 14 Mar 2010, 06:59 AM
  5. Locked out of Admin - Page Not found
    By peppyone in forum Basic Configuration
    Replies: 3
    Last Post: 22 Jul 2007, 01:30 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR