Quote Originally Posted by royaldave View Post
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So why does a customer on the odd occasion have a missing token? And is there anything I can do to resolve this?
there are plenty of posts on this issue.

in addition, according to my records, that specific error message was changed ~19 months ago.

your customer does not have javascript enabled on the browser he is using to purchase your product.

i would suggest updating to the latest version. and buying your customer a new computer...

best.