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  1. #11
    Join Date
    Mar 2022
    Location
    CJ Darling
    Posts
    25
    Plugin Contributions
    0

    Default Re: Admin Page Won't Load

    I just noticed this extra line toward the bottom of the error page:

    Code:
    Additional *IMPORTANT* Details: includes/configure.php file contents invalid. ie: DIR_FS_CATALOG not valid or not set
    What should the proper code be? When I change it back to

    Code:
    define('DIR_FS_CATALOG', '/home2/boruma/public_html/rainforest-pets.com/');
    which is what it was originally, the extra error message goes away, but it still says:

    Code:
    This is not your first time using Zen Cart® and you have previously completed the normal installation procedures.
    If this is the case for you, then...
    Your /includes/configure.php and/or /admin/includes/configure.php files contain invalid path information and/or invalid database-connection information.
    If you recently edited your configure.php files for any reason, or perhaps moved your site to a different folder or different server, then you will need to review and update all your settings to the correct values for your server.
    Additionally, if the permissions have been changed on your configure.php files, then perhaps they are too low for the files to be read.
    Or the configure.php files could be missing altogether.
    Or your web hosting provider has recently changed the server's PHP configuration (or upgraded its version) then they may have broken things as well.
    See the Online Documentation area on the Zen Cart® website for assistance.
    So I must be missing something else.
    Last edited by CJDarling; 16 Jul 2024 at 12:53 PM.

  2. #12
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,363
    Plugin Contributions
    94

    Default Re: Admin Page Won't Load

    Remember that the storefront /includes/configure.php gets marked as read-only, so changes you thought you'd applied to that file ... might not have been.

  3. #13
    Join Date
    Mar 2022
    Location
    CJ Darling
    Posts
    25
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    0

    Default Re: Admin Page Won't Load

    So I have to change the permissions on the files I uploaded? You know, that's always seemed to be an obviously unnecessary step. If they need to be read/write, they should be made read/write from the beginning. I honestly don't understand why they're not, and we have to go in and manually change them. If anyone would like to take a moment to explain the logic of this, I'd really like to know, because it seems totally illogical to me.

  4. #14
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,363
    Plugin Contributions
    94

    Default Re: Admin Page Won't Load

    Quote Originally Posted by CJDarling View Post
    So I have to change the permissions on the files I uploaded? You know, that's always seemed to be an obviously unnecessary step. If they need to be read/write, they should be made read/write from the beginning. I honestly don't understand why they're not, and we have to go in and manually change them. If anyone would like to take a moment to explain the logic of this, I'd really like to know, because it seems totally illogical to me.
    Not all files, just the storefront /includes/configure.php. FWIW, it's been like that as long as I've been involved with Zen Cart and I'm not sure what the motivation is. I'm guessing that it's an ancient security measure that could probably be done away with.

  5. #15
    Join Date
    Mar 2022
    Location
    CJ Darling
    Posts
    25
    Plugin Contributions
    0

    Default Re: Admin Page Won't Load

    Yes, I agree. I've been using Zencart for at least 10 years, and it's always been an annoyance.

    Well, I changed the permissions on both configure.php files, but nothing has changed. I'm still seeing the same error page.

  6. #16
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,462
    Plugin Contributions
    11

    Default Re: Admin Page Won't Load

    Quote Originally Posted by CJDarling View Post
    Yes, I agree. I've been using Zencart for at least 10 years, and it's always been an annoyance.

    Well, I changed the permissions on both configure.php files, but nothing has changed. I'm still seeing the same error page.
    But did yuo also remove the mistake where your entered your URL when the prompt said .../store/?

    It should stop with public_html/ unless your actual store is in some other directory.

  7. #17
    Join Date
    Mar 2022
    Location
    CJ Darling
    Posts
    25
    Plugin Contributions
    0

    Default Re: Admin Page Won't Load

    Yes, I did. And I made sure the file permissions didn't change. Still no change.

  8. #18
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    10,291
    Plugin Contributions
    125

    Default Re: Admin Page Won't Load

    Put a small php file called "showdir.php" at the root of your site (same level as "includes" and "images"):

    <?php
    echo getcwd();


    then in your browser go to

    https://YOUR-STORE.com/showdir.php

    and post what it says.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 
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