USPS Shipping Module [Support Thread]

[popsshopga]

Reinstalled this module and upon testing I received the following failure:
RAW XML FROM USPS:

SimpleXMLElement Object
(
[Number] => 80040B23
[Description] => API Authorization failure. User 96POPSS432O33 is not authorized to use API RateV4.
[Source] => USPSCOM:oAuth
)

Now I'm really confused.

Help

[retched]

Reinstalled this module and upon testing I received the following failure:
RAW XML FROM USPS:

SimpleXMLElement Object
(
[Number] => 80040B23
[Description] => API Authorization failure. User 96POPSS432O33 is not authorized to use API RateV4.
[Source] => USPSCOM:oAuth
)

Now I'm really confused.

Help

This likely means the username has been deauthorized from USPS. Contact the USPS Web Tools team to have your username re-authorized by sending an email to [email protected]

[NDboots]

zen 2.1.0
php 8.1.00
USPS K11L
My Webhost updated to PHP 8.1, making previous cart out of order. So I install Zen 2.1.0, and the newest USPS module. But I have three problems. The shipping estimator will only show "Store Pickup". Then during checkout Step 1 which should show option for Store Pickup, and shipping cost to the Zipcode. It does show the shipping cost, but there is no checkbox on the Store pickup line, it is blank. And there is no Continue button on the page to continue to Step 2 of the checkout. I'm not seeing any helpful error for either issues on webhost or the shopcart log folder. But when I "view source" on the page, there is java errors listed. I reloaded all the zava related files up to the website. But I still have the same problems.

[retched]

Would you happen to have a screenshot?

[retched]

zen 2.1.0
php 8.1.00
USPS K11L
My Webhost updated to PHP 8.1, making previous cart out of order. So I install Zen 2.1.0, and the newest USPS module. But I have three problems. The shipping estimator will only show "Store Pickup". Then during checkout Step 1 which should show option for Store Pickup, and shipping cost to the Zipcode. It does show the shipping cost, but there is no checkbox on the Store pickup line, it is blank. And there is no Continue button on the page to continue to Step 2 of the checkout. I'm not seeing any helpful error for either issues on webhost or the shopcart log folder. But when I "view source" on the page, there is java errors listed. I reloaded all the zava related files up to the website. But I still have the same problems.

This almost sounds like a PHP error is generated. HAve you also checked the ZenCart logs folder?

[NDboots]

This almost sounds like a PHP error is generated. HAve you also checked the ZenCart logs folder?

Yes, a error code said that Opera browser is not supported, which I usually use and it worked with old versions of ZenCart. The BAD thing is, this shopping cart does not tell the user that Opera is not supported either! But my problem is it has the same problems in MS Edge and Chrome too. I have been using Zen Cart since 2004 and this 2.1.0 version is one of the most confusing versions I have used. In the past admin area, I loved the one page listing for simple listing single items and now that seems split up to several sections now instead, making it more difficult to use. But currently this cart is USELESS when one simply cannot checkout! I am no PHP expert either. I'm using the Responsive Theme. I have reloaded all the files, hoping that would fix the problem...It didn't.

On checkout I'm stuck at "Step 1 of 3 - Delivery Information". It shows the shipping cost. The radio choice option for "Store Pickup" does not show up, but it is turned on in Admin area, so it should show up, the space for it does, but it is blank! There is no button to continue to Step 2 of checkout either.

It seems to use this file: /public_html/MYStore/includes/templates/template_default/templates/tpl_checkout_shipping_default.php One of the things I noticed on this page was this near the bottom: </form> When I searched the whole page for the lead <form> command nothing was there??? Is that suppose to be like that, with just the ending </form> and no beginning <form> on the page, or does that come from a file elsewhere? But this is what the page looks like...

[carlwhat]

Yes, a error code said that Opera browser is not supported, which I usually use and it worked with old versions of ZenCart. The BAD thing is, this shopping cart does not tell the user that Opera is not supported either! But my problem is it has the same problems in MS Edge and Chrome too. I have been using Zen Cart since 2004 and this 2.1.0 version is one of the most confusing versions I have used. In the past admin area, I loved the one page listing for simple listing single items and now that seems split up to several sections now instead, making it more difficult to use. But currently this cart is USELESS when one simply cannot checkout! I am no PHP expert either. I'm using the Responsive Theme. I have reloaded all the files, hoping that would fix the problem...It didn't.

On checkout I'm stuck at "Step 1 of 3 - Delivery Information". It shows the shipping cost. The radio choice option for "Store Pickup" does not show up, but it is turned on in Admin area, so it should show up, the space for it does, but it is blank! There is no button to continue to Step 2 of checkout either.

It seems to use this file: /public_html/MYStore/includes/templates/template_default/templates/tpl_checkout_shipping_default.php One of the things I noticed on this page was this near the bottom: </form> When I searched the whole page for the lead <form> command nothing was there??? Is that suppose to be like that, with just the ending </form> and no beginning <form> on the page, or does that come from a file elsewhere? But this is what the page looks like...

modern shopping carts (even zen cart!) are quite complex. the idea that you are no php expert and that you are frustrated is not surprising.

zen-cart does NOT make use of java. it does make use of javascript. they are very different.

some javascript library saying Opera or MS Edge or any other browser is not supported, is again not surprising. i can guarantee that ZC will work with those browsers.

without looking at your specific installation, it is hard to say exactly what is wrong. you think the log files are not helpful, but did you not say you are not a php expert? log files are one of the crucial items that are helpful to a seasoned php developer.

finally, do you honestly think that the default template for checkout shipping is wrong? forgetting that you are a self proclaimed no php expert, zc 2.1.0 was released over 2 months ago, and from a logic POV, do you think you would be the first person to find a rudimentory error of this sort?

if one were to look at this single line of code, that php function will draw the opening form tag for said page.

my advice is to hire a seasoned developer or start posting log files of errors that are getting created or screenshots of errors in the developer tools console. perhaps then someone could help with your problems, and in the process you might learn a bit more about php and how ZC really works.

best.

[balihr]

Based on the screenshot, my guess is this was an upgrade from an older version and storepickup options haven't been updated. Try removing storepickup module in the admin (not disable, but completely remove) and see if the error persists. Then simply install it again and configure as you need it and try again - hopefully the error will be gone.

And, what @carlwhat just said above: +1

[NDboots]

modern shopping carts (even zen cart!) are quite complex. the idea that you are no php expert and that you are frustrated is not surprising.

zen-cart does NOT make use of java. it does make use of javascript. they are very different.

some javascript library saying Opera or MS Edge or any other browser is not supported, is again not surprising. i can guarantee that ZC will work with those browsers.

without looking at your specific installation, it is hard to say exactly what is wrong. you think the log files are not helpful, but did you not say you are not a php expert? log files are one of the crucial items that are helpful to a seasoned php developer.

finally, do you honestly think that the default template for checkout shipping is wrong? forgetting that you are a self proclaimed no php expert, zc 2.1.0 was released over 2 months ago, and from a logic POV, do you think you would be the first person to find a rudimentory error of this sort?

if one were to look at this single line of code, that php function will draw the opening form tag for said page.

my advice is to hire a seasoned developer or start posting log files of errors that are getting created or screenshots of errors in the developer tools console. perhaps then someone could help with your problems, and in the process you might learn a bit more about php and how ZC really works.

best.

Thanks for reply Carlwhat. There are two things that repeat in the log currently.
2025-02-02 09:52:57: USPS build: 2024-08-25 K11l

Server: production
Quote Request Rate Type: Online
Quote from main_page: checkout_shipping
USPS Options (weight, time): --none--
USPS Domestic Transit Time Calculation Mode: NEW
Cart Weight: 1
Total Quote Weight: 1 Pounds: 1 Ounces: 0
Maximum: 50 Tare Rates: Small/Medium: 0:0 Large: 0:0
Handling method: Order Handling fee Domestic: $2.35 Handling fee International: $2.75
Decimals: 2
Services Included: 0, 70, 0.00, 0, 70, 0.00, Priority MailRM, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, 70, 0.00, 0, .21875, 0.00, 0, 4, 0.00, 0, 4, 0.00, Priority Mail InternationalRM, 0, 66, 0.00, 0, 4, 0.00, 0, 4, 0.00, 0, 20, 0.00, 0, 20, 0.00, 0, 66, 0.00, 0, 4, 0.00, 0, 70, 0.00, 0, 70, 0.00
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 8.625 Width: 5.375 Height: 1.625
All Packages are Machinable: False
Sorts the returned quotes: Price-LowToHigh

ZipOrigination: 58467
ZipDestination: Postcode: 58467 Country: United States City: Medina State: North Dakota
Order SubTotal: $62.59
Order Total: $65.72
Uninsurable Portion: $0.00
Insurable Value: $65.72

2025-02-02 09:52:57: Sending request to USPS

2025-02-02 09:52:57: ==================================

SENT TO USPS:

<RateV4Request USERID="695SAVEM5201" PASSWORD="NS505862PH5535H"><Revision>2</Revision>
<Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>58467</ZipOrigination><ZipDestination>58467</ZipDestination><Pounds>1</Pounds><Ounces>0</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>65.72</Value><SpecialServices> <SpecialService>106</SpecialService>
<SpecialService>100</SpecialService>
<SpecialService>125</SpecialService>
</SpecialServices><Machinable>FALSE</Machinable></Package>
</RateV4Request>


RESPONSE FROM USPS:

==================================
CommErr (should be 0): 0 -

==================================

USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
Domestic Services Selected:
USPS TrackingTM
Insurance
Priority Mail Insurance

2025-02-02 09:52:57: RESPONSE FROM USPS:
==================================
============

RAW XML FROM USPS:

SimpleXMLElement Object
(
[Package] => SimpleXMLElement Object
(
[@attributes] => Array
(
[ID] => 0
)

[ZipOrigination] => 58467
[ZipDestination] => 58467
[Pounds] => 1
[Ounces] => 0
[Container] => VARIABLE
[Zone] => 1
[Postage] => SimpleXMLElement Object
(
[@attributes] => Array
(
[CLASSID] => 1
)

[MailService] => Priority Mail&lt;sup&gt;&#174;&lt;/sup&gt;
[Rate] => 9.35
[CommercialRate] => 7.99
[CommitmentDate] => 2025-02-05
[CommitmentName] => 2-Day
[SpecialServices] => SimpleXMLElement Object
(
[SpecialService] => Array
(
[0] => SimpleXMLElement Object
(
[ServiceID] => 125
[ServiceName] => Insurance
[Available] => true
[AvailableOnline] => true
[Price] => 0.00
[PriceOnline] => 0.00
[DeclaredValueRequired] => true
[DueSenderRequired] => false
)

[1] => SimpleXMLElement Object
(
[ServiceID] => 181
[ServiceName] => Scan Retention
[Available] => true
[AvailableOnline] => true
[Price] => 2.50
[PriceOnline] => 2.50
)

[2] => SimpleXMLElement Object
(
[ServiceID] => 183
[ServiceName] => USPS Label Delivery Service
[Available] => true
[AvailableOnline] => true
[Price] => 1.55
[PriceOnline] => 1.55
)

[3] => SimpleXMLElement Object
(
[ServiceID] => 106
[ServiceName] => USPS Tracking&lt;sup&gt;&#174;&lt;/sup&gt;
[Available] => true
[AvailableOnline] => true
[Price] => 0.00
[PriceOnline] => 0.00
)

[4] => SimpleXMLElement Object
(
[ServiceID] => 155
[ServiceName] => USPS Tracking&lt;sup&gt;&#174;&lt;/sup&gt; Electronic
[Available] => true
[AvailableOnline] => true
[Price] => 0.00
[PriceOnline] => 0.00
)

)

)

)

)

)



2025-02-02 09:52:57: ==================================

Rate Quotes:
Priority MailRM
Original cost: 7.99 Total Cost: 10.34 - $usps_insurance_charge: 0.00
SpecialServices: Priority Mail Insurance [125] Amount: 0.00

[Webskipper]

I keep receiving emails from USPS

USPS Web Tools Notice – Migrate to USPS APIs before January 2026

Do we need to update the module?