Stripe.com payment integration module

[split63]

We had a customer place an order with Visa. It is listed as "Succeeded" on Stripe, but no order in Zen. A few minutes later, the customer altered his order and then used Link to Pay, which was also "Succeeded". This 2nd order was received in Zen. The customer brought this to our attention claiming he was double charged....
How can a transaction succeed at Stripe but not show up in Zen?

Looking into it further, the Visa is listed as originating from South Africa. The Link transaction, is in USD and was shipped to a USA address.
I hesitate to refund the Visa order as it feels like it could be a Scam of some sort...some loophole in Stripe.

[Gozzandes]

We had a customer place an order with Visa. It is listed as "Succeeded" on Stripe, but no order in Zen. A few minutes later, the customer altered his order and then used Link to Pay, which was also "Succeeded". This 2nd order was received in Zen. The customer brought this to our attention claiming he was double charged....
How can a transaction succeed at Stripe but not show up in Zen?

Looking into it further, the Visa is listed as originating from South Africa. The Link transaction, is in USD and was shipped to a USA address.
I hesitate to refund the Visa order as it feels like it could be a Scam of some sort...some loophole in Stripe.

Payment succeeded information is sent from Stripe server after clicking "Confirmation" button.
and
includes/checkout.js receive the information and show payment succeeded message and click order confirmation page button.
line 48-50 and 69-71
It may be better to click first the order confirmation page button.
from

      document.getElementById('checkoutConfirmDefaultHeading').textContent = PaymentSuccess;
      showMessage(PaymentSuccess);
      document.getElementById("btn_submit").click();

to

      document.getElementById("btn_submit").click();
      document.getElementById('checkoutConfirmDefaultHeading').textContent = PaymentSuccess;
      showMessage(PaymentSuccess);

[split63]

When I mentioned "It is listed as "Succeeded" on Stripe", I mean the Stripe website dashboard, not what the customer sees at checkout, though that may be an issue also.

[split63]

I just received another duplicate on Stripe. According to the Stripe Dashboard, two exactly the same orders received 1 minute apart. Again, only one shows up in Zen, and its again the 2nd order shown on Stripe. So the 1st order shown on Stripe is the phantom....how can we stop this from happening?

[Gozzandes]

I just received another duplicate on Stripe. According to the Stripe Dashboard, two exactly the same orders received 1 minute apart. Again, only one shows up in Zen, and its again the 2nd order shown on Stripe. So the 1st order shown on Stripe is the phantom....how can we stop this from happening?

I guess it may be SSL problem.i highly recommend entire site SSL.
Could you check it?

[Gozzandes]

The session may be disconnected after clicking confirmation button. and the customers are forced to log of from thier checkoutpage.
As a resut the last confirmation page is not displayed. and sometimes displayed.

[split63]

The entire site is SSL. Please note that I have not implemented the potential change:

      document.getElementById("btn_submit").click();
      document.getElementById('checkoutConfirmDefaultHeading').textContent = PaymentSuccess;
      showMessage(PaymentSuccess); 

Waiting to hear that this change is confirmed and will solve the issue

Wouldn't it require an active session to move from checkout page 1 to 2 to 3?