authorize.net errors when checking out but orders go through.

[jimmie]

There is no error log, hence my problem to try and fix it.

[lat9]

There is no error log, hence my problem to try and fix it.

I'd start with why you're not getting those error logs written to the site's /logs directory.

[jimmie]

Logs is working just not getting any logs when this happens. It looks like I will have to start from scratch if I can't figure this out. I looked up the words let us know and it is a database error.

[jimmie]

All other payment modules work.
jnsflooringandsupplies.com

[mprough]

All other payment modules work.
jnsflooringandsupplies.com

Does the issue occur in the default template? What version of PHP? Might check the url rewriter as well.

[jimmie]

yes issur occures with default template

[jimmie]

issue is still there with ceon url remapping turned off

[jimmie]

im on php 8.3, tried 8.0 and same issue

[mprough]

im on php 8.3, tried 8.0 and same issue

Can you verify your configure.php files are both using the SSL link for all HTTP_CATALOG_SERVER, HTTP_SERVER & HTTPS_SERVER (there are 5 locations),
All should say

'https://jnsflooringandsupplies.com'

Maybe Auth net cannot communicate to store the return response.


~Melanie

[jimmie]

Can you verify your configure.php files are both using the SSL link for all HTTP_CATALOG_SERVER, HTTP_SERVER & HTTPS_SERVER (there are 5 locations),
All should say

'https://jnsflooringandsupplies.com'

Maybe Auth net cannot communicate to store the return response.


~Melanie

yes this is exactly what is happening
Maybe Auth net cannot communicate to store the return response.
everything is correct in the configure files
* Enter the domain for your Admin URL. If you have SSL, enter the correct https address in the HTTP_SERVER setting, instead of just an http address.
*/
define('HTTP_SERVER', 'https://jnsflooringandsupplies.com');
/**
* Note about HTTPS_SERVER:
* There is no longer an HTTPS_SERVER setting for the Admin. Instead, put your SSL URL in the HTTP_SERVER setting above.
*/

/**
* Note about DIR_WS_ADMIN
* The DIR_WS_ADMIN value is now auto-detected.
* In the rare case where it cannot be detected properly, you can add your own DIR_WS_ADMIN definition below.
*/

/**
* Enter the domain for your storefront URL.
* Enter a separate SSL URL in HTTPS_CATALOG_SERVER if your store supports SSL.
*/
define('HTTP_CATALOG_SERVER', 'https://jnsflooringandsupplies.com');
define('HTTPS_CATALOG_SERVER', 'https://jnsflooringandsupplies.com');