Image Handler 5 (for v1.5.5 - v1.5.8) Support Thread

[Bruce1952]

Does anyone know how to fix this issue because I did not install the module and I did not do a datbase repair it was done by the same person.

So if someone here can give a detailed procedure on how to fix it it would be appreciated.

[lat9]

Ok I thought that the product was not in an active folder so I moved it to an active folder and got this error message:

[30-Apr-2025 23:49:22 Australia/Sydney] Request URI: /xxxx/index.php?cmd=category_product_listing&cPath=344&product_type=1&pID=31436&action =move_product&page=1&search=%20092852MA, IP address: 112.141.5.62, Language id 1
#0 /xxxx/includes/modules/move_product.php(41): zen_debug_error_handler()
#1 /xxxx/category_product_listing.php(1097): require('/home/xxxx')
#2 /xxxx/index.php(11): require('/home/xxxx')
--> PHP Warning: Undefined variable $product_current_category_string in /xxxx/includes/modules/move_product.php on line 41.

I don't know if this will help.

I also change the image on the masport listing from 092852MA_01 to the Masport Logo but still no change to additional images.

Does anyone know how to fix this issue because I did not install the module and I did not do a datbase repair it was done by the same person.

So if someone here can give a detailed procedure on how to fix it it would be appreciated.

That message has nothing to do with Image Handler; please make your report in a general issue thread.

[Bruce1952]

That message has nothing to do with Image Handler; please make your report in a general issue thread.

I was told to put it here and you want me to move it back.

How about some advice on what the issue might be would be good so it could be worded in IT language when i move it back.

[lat9]

I was told to put it here and you want me to move it back.

How about some advice on what the issue might be would be good so it could be worded in IT language when i move it back.

I'm not sure who told you to "put it here", but the issue is in the base Zen Cart admin's "Move Product" processing; nothing to do with Image Handler.

[Bruce1952]

I'm not sure who told you to "put it here", but the issue is in the base Zen Cart admin's "Move Product" processing; nothing to do with Image Handler.

Why are the old images still showing up then and not the new ones.

I only move the product out of the disable product to see if that was the issue with the additional images not showing up.

It would appear to be a database issue and related to image handler as I only was adding product and images at the time when I noticed the error.

The only other thing that I did was to tick to desplay Description box 2 to show on the listing but have since turned back off

[lat9]

Why are the old images still showing up then and not the new ones.

I only move the product out of the disable product to see if that was the issue with the additional images not showing up.

It would appear to be a database issue and related to image handler as I only was adding product and images at the time when I noticed the error.

The only other thing that I did was to tick to desplay Description box 2 to show on the listing but have since turned back off

Because you've removed images and not cleared the Image Handler bmz_cache? I'll note that the following image no longer exists on the site:

https://outdoorking.com.au/images/Pr...y/092852MA.jpg

[Bruce1952]

Because you've removed images and not cleared the Image Handler bmz_cache? I'll note that the following image no longer exists on the site:

https://outdoorking.com.au/images/Pr...y/092852MA.jpg

This is the image: https://www.outdoorking.com.au/bmz_c...rk.400x378.jpg

This is the link: https://www.outdoorking.com.au/murra...ulley-092852ma

What do you mean I removed the image?

I did clear the cashe yesterday

[lat9]

This is the image: https://www.outdoorking.com.au/bmz_c...rk.400x378.jpg

This is the link: https://www.outdoorking.com.au/murra...ulley-092852ma

What do you mean I removed the image?

I did clear the cashe yesterday

That is the "handled" image, not the original one. Click on the link I supplied and you'll see that it goes to "Page not found".

My best guess is that the base Zen Cart (which is what determines what the additional image(s) are) is having a hard time finding additional images for an original/base image that doesn't exist.

[Bruce1952]

That is the "handled" image, not the original one. Click on the link I supplied and you'll see that it goes to "Page not found".

My best guess is that the base Zen Cart (which is what determines what the additional image(s) are) is having a hard time finding additional images for an original/base image that doesn't exist.

I am not getting you it was a new product added (not and old image) and I took the image and that is how I picked up the error that is why I raised the issue.

So you are telling me then that images that I am loading are going to a forder not on the Server.

That would appear to be a link issue to me as the old images are working.

Link example here: https://www.outdoorking.com.au/brand...6_128_244_795&
Additional image showing.

Why is this so with old images and not with new ones.

Can you be a bit more specific please in the answer.

[Bruce1952]

Because you've removed images and not cleared the Image Handler bmz_cache? I'll note that the following image no longer exists on the site:

https://outdoorking.com.au/images/Pr...y/092852MA.jpg

Ok just moved some other products that I placed on the website and the addotional images appear to be showing but for some reason that image is not showing up.

Do you thing it could have happened when the server was backing up or something stupid like that.

I will delete and reload the product shortly to see if it corrects the issue and get back to you.