Image Issue with online store

[Bruce1952]

Hi All,

Running version 1.58a on a linux server running PHP Version: 8.1.31

Template Bootstrap Version 3.7.4

CKEditor version 5

Image Handler version 5

I have just uploaded 500 products and this is one of them : https://www.outdoorking.com.au/index...ducts_id=68532 and you will notice that the image is showing NO PICTURE AVAILABLE.

This is one of the products that is using the same image https://www.outdoorking.com.au/ride-...gh-lift-794685 and this is the image displaying if I open it in a new tab: https://www.outdoorking.com.au/image...stler-Logo.jpg

This is a screenshot in the back end which is showing the image in the product listing.


I am at a loss as to why I can see it in the categories in admin and it is not showing on the main page.

I forgot to say I am using easy populate 4 to upload the bulk listings as I have thousands of them to load and usually use a brand logo until I get time to load images.

If someone can tell me why this is happening I would really appreciate it.

[chadlly2003]

you said you were using "easy populate 4". What does your product feed look like. What does the image path say?

[Bruce1952]

you said you were using "easy populate 4". What does your product feed look like. What does the image path say?

No errors showing in the logs when I do the update.

Image path is: v_products_image

[OldNGrey]

On the image that displays, the path is

https://www.outdoorking.com.au/images/Product%20images%20directory/Hustler-Logo.jpg

.
In Unix /Linux paths and filenames are case sensitive so check that the new upload is pointing to

Product%20images%20directory

[barco57]

No errors showing in the logs when I do the update.

Image path is: v_products_image

that is not the path... that is the header for the field in the spreadsheet...

[Bruce1952]

On the image that displays, the path is

https://www.outdoorking.com.au/images/Product%20images%20directory/Hustler-Logo.jpg

.
In Unix /Linux paths and filenames are case sensitive so check that the new upload is pointing to

Product%20images%20directory

I am using easy populate and the file is supposed to be v_products_image for that module and I have been using it for years now and have not touched it.

Also did you get my email I sent you about the handling fee issue a couple of weeks back.

[Bruce1952]

that is not the path... that is the header for the field in the spreadsheet...

Ok where do I find the location which file?

[Bruce1952]

Hi All,

To get the images to appear on the front end of the site I have had to do this.

1. Bring up the product lets say 808477 (which I have done)

2. Check the listing in the Products/ Categories section (image showing in Product Image)

3. Don't change anything at all in the listing.

4. Then press Preview

5. Then pres update

The listing on the site then shows the image on the product listing on the site.

Is there a faster way to update the listings rather than having to go one at a time.

Once again any assistance would be a great help as it seems so stupid having to do one at a time.

As stated before I am using easy Populate to upload bulk product at the rate of 200 per time and they are using the one image for all the products that I am listing at present and in the past I have had no issue.

I have checked and repaired the database and all is showing ok with it.