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  1. #1
    Join Date
    Sep 2009
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    Default Re: PayPal RESTful - ReAuthorize button

    Quote Originally Posted by apollowilcox View Post
    Hmmm... no responses. So no one is using the re-authorize button on paypal? Or you do use it and it's working fine for you? Can i get any responses to that? Feel free to PM if you don't wish to post in this thread. Thanks!
    What is the symptom you're seeing when you say that the feature doesn't "work successfully"? If you could post a few more details, that would be a big help.

    Another route to determining what's going on is to enable the log-to-file feature, reproduce an 'unsuccessful' re-authorization and then send me a copy of the generated log file (PM me for my direct email address).

  2. #2
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    Default Re: PayPal RESTful - ReAuthorize button

    Quote Originally Posted by lat9 View Post
    What is the symptom you're seeing when you say that the feature doesn't "work successfully"? If you could post a few more details, that would be a big help.

    Another route to determining what's going on is to enable the log-to-file feature, reproduce an 'unsuccessful' re-authorization and then send me a copy of the generated log file (PM me for my direct email address).
    Thanks for the files; I'd never validated a major reduction in cost (i.e. 346.83 going to 15.00). I'll play with that locally later today to see what's up.

  3. #3
    Join Date
    Sep 2014
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    Indiana
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    Default Re: PayPal RESTful - ReAuthorize button

    Thank you. This is a regular occurence for us. The customer wants to add something to their order, so we have likely already captured the original amount (in this case, $346.83) and we just want to add (Re-authorize) an additional $15 for the item being added to the order.

  4. #4
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    Default Re: PayPal RESTful - ReAuthorize button

    Quote Originally Posted by apollowilcox View Post
    Thank you. This is a regular occurence for us. The customer wants to add something to their order, so we have likely already captured the original amount (in this case, $346.83) and we just want to add (Re-authorize) an additional $15 for the item being added to the order.
    The ability to re-authorize depends on whether/not the previous capture was indicated as the final one. Note also that the 'additional' $15.00 is actually an increase in the amount authorized -- in the case you identified, you'd re-auth for $361.83.

  5. #5
    Join Date
    Sep 2014
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    Default Re: PayPal RESTful - ReAuthorize button

    Thanks for that clarification of how the re-auth works. This is different than how the authorize.net re-auth works - for that one, you only enter the additional amount.

    We're going to give up on this. Even with the paypay re-auth, it cannot occur until 72 hours have passed, which kills the effectiveness for the customer calling in with a "change my order quantity from 4 to 5" type of adjustment, as the soonest we could process the additional amount is 3 days later, when otherwise the order might ship today. And paypal re-auth also mentions a 15% limit and a $75 ceiling. Just won't help like the authorize.net re-auth does.

    That could be why no one responded to the initial post - it is too impractical for anyone to benefit from.

    Thanks Lat9 for your time and knowledge.

 

 

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