This is the first request I've heard. How about creating an issue on https://github.com/lat9/upsoauth for tracking?
This is the first request I've heard. How about creating an issue on https://github.com/lat9/upsoauth for tracking?
I am running 1.3.7 of the module on zc 1.5.7c. I have noticed a problem when I use my shipper number to try to grab the discounted rates it does not calculate things properly with multipackage orders. I am not sure if this is module side or something with ups. If create a heavy order (49.40 lbs) and set my max package weight to 200 lbs the estimate is 1 pkg x 49.40 lbs and the cost is $27.60. If I change the max package weight to 35 lbs in zc then the module shows 2 pkgs x 27.17 lbs and the total is $22.46. So somehow the estimate for two boxes is less than in a single shipment which of course is not what I actually get charged. Anyone else seeing this if you try to use discounted rate?
It might be that the 2 box you actually sent are not weighting 27.17 lbs. Do you have an invoice from UPS with the actual weight and shipping cost of each box? Comparing this information could help spot the origin of the problem.
I am using shipstation if that makes a difference. I am using my ups number that shipstation gives me.
Here is another sample shipment:
So if I have it set up with a max of 200 lbs and I have a cart with 36lbs of product the cart shows 1 box @ 36lbs ($23.18)
If I set zc to 30lbs max then the cart shows 2 boxes @ 19.8 lbs. ($22.62)
The weight difference is because it adds the 10% per the zc default setting.
When I do a rate check in shipstation 1 box at 36 lbs would be $23.18
Two boxes of smaller size at 19.8 lbs each would actually be $15.91 per box. $31.82 total.
So single package seems to work fine and grabs the right rate.
Double gets wonky. I am not sure if this is because of trying to grab the rate they have worked out with shipstation or if its something in the module.
I know it was stated that package dimensions were planned for a future release. Just checking to see if there was any progress with this? I appreciate the hard work in making the module.
Thanks
No progress, other that I've now created a GitHub issue to remind me of the request: https://github.com/lat9/upsoauth/issues/52