open_basedir restrictions

[sajiepaj]

OOPS - hold on just a minute or two as I'm re-uploading the zen files as we speak....;-)

[sajiepaj]

OK - now I feel like an idiot, as it has installed like a dream!! I decided to just re-upload all the files, and although I did nothing different it's worked without any errors.

You have no idea how many times I've tried this without success...

Next HUGE problem is to migrate the product database:-((

Thanks for looking anyway - hope I haven't wasted too much of your time.

Sara

[Vger]

There's one thing there that doesn't make sense. They have Safe Mode set to 'Off' on the server, but then they define a path for one of its functions e.g.
PHP Safe Mode= OFF
PHP open_basedir = /home/diyfavou/:/usr/lib/php:/usr/local/lib/php:/tmp

Vger

[2Ewenique]

There's one thing there that doesn't make sense. They have Safe Mode set to 'Off' on the server, but then they define a path for one of its functions e.g.
PHP Safe Mode= OFF
PHP open_basedir = /home/diyfavou/:/usr/lib/php:/usr/local/lib/php:/tmp

Vger

I've run into the same problem.. If i use the preinstalled fantastico to install Zencart.. no problem... but it only installs 1.3

I'm in the process of trying to upgrade now... getting the same error list just a few posts above in conjuction with the Red X and type in the checker...

Reuploading files, going to see if it fixes anything...

[DrByte]

okay, so if the warning is red, what happens when you click the "install" or "upgrade" or "database upgrade" buttons?

[bananajoe]

Hi,
I have the following in red: PHP open_basedir restrictions = /tmp:/usr/share/pear:/home/nas01l/r/revo.co.uk/user
when i get to the system inspection panel while installing zen cart - which seems to be a similar problem as other posts here, but i am not sure how to go about fixing the problem.

In my zc_install/techsupp.php page the PATH_TRANSLATED= "/home/nas01l/r/revo.co.uk/user/htdocs/revostore/zc_install/techsupp.php" and the include_path is .:/usr/share/pear

If i continue to install, zen cart seems to install ok but when viewing the admin and catalog sections there is no style sheet - which i have checked and they are all there on the server and when i view source all pages have links to the style sheets - but nothing... I have also deleted and re-copied (a few times) up live the latest version of zen cart, but still no luck in solving the issue.

Please can someone help - is there any more info i can give to help someone find a solution or let me know what i am doing wrong.

[DrByte]

If i continue to install, zen cart seems to install ok but when viewing the admin and catalog sections there is no style sheet - which i have checked and they are all there on the server and when i view source all pages have links to the style sheets - but nothing... I have also deleted and re-copied (a few times) up live the latest version of zen cart, but still no luck in solving the issue.

If the installation completes, but the store and admin aren't loading stylesheets, then either the installer grabbed the wrong path, or the wrong URL was supplied, or your server doesn't like the .htaccess protection settings provided with Zen Cart.

Can you post a copy of your /includes/configure.php file, without the password?

[bananajoe]

Heres a copy of the /includes/configure.php file. I did however disable the .htaccess files and this seemed to work - but they are obviously there for a reason, so I assume the server is configured in a way that doesn't like zen cart - my hosting provider is Fasthosts. What would i need to ask them to do to help remedy this? I was on to them to help me out in any way but they said there servers are set up fine to run with zen cart - but being more specific in my request could help this along (Unless there is an easier way you can see - as in have i managed to configure zen cart incorrectly - which seems more than likely)

Anyway thanks for replying/helping

<?php
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://www.revo.co.uk');
define('HTTPS_SERVER', 'https://www.revo.co.uk');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/revostore/');
define('DIR_WS_HTTPS_CATALOG', '/revostore/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/nas01l/r/revo.co.uk/user/htdocs/revostore/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zencart_');
define('DB_SERVER', '213.171.193.146'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 're3o5bd');
define('DB_SERVER_PASSWORD', '*****');
define('DB_DATABASE', 'inoxbud');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/nas01l/r/revo.co.uk/user/htdocs/revostore/cache');

?>

[Vger]

Agh! Now we've gotten to the root of the problem - Fasthosts. Sorry, but you couldn't have picked a worse provider for running a dynamic php shopping cart with.

1. Their shared ssl (which they charge £45 a year for) doesn't work with Zen Cart.
2. You can't even opt to buy a full ssl - because they don't allow it.

Vger

[Solihull]

I too have the problem:

Hosting is supplied by 8hosting

Setup Inspection comments in red as follows:

PHP open_basedir restrictions = /home/glassbe:/usr/lib/php:/usr/local/lib/php:/tmp

Heres a copy of the /includes/configure.php file

<?php
/**
* configure.php
*
* @package initSystem
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* @version $Id: dist-configure.php 3071 2006-02-27 23:09:54Z drbyte $
* @private
*/
// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://localhost');
define('HTTPS_SERVER', 'https://localhost');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/phpBB2/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_'); // prefix for database table names
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'root');
define('DB_SERVER_PASSWORD', '');
define('DB_DATABASE', '');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db' or optionally 'mysql' in some cases

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/enter/your/path/to/public_html_or_htdocs/and/zencart/here/zen/cache');

?>

Any help would be appreciated.