Hi,

Quote Originally Posted by webfooted View Post
I've contacted the web host to check which IP address I should use and they insist I'm using the right one. Is there any other reason why I might be getting that particular error?!
No. Your web host's staff are unreliable!

Unfortunately there are few hosts that just don't seem to understand that their clients might want to use software on their server which makes use of web services (e.g. payment systems!!).

The IP address your server is using is different from the IP address your site is hosted at.

Please upload the following script to your server and call it from your browser:
-------
<?php

$url = 'http://ceon.net/WHATISTHISSERVERSIP';

$contents = @file_get_contents($url);

print "Contact me now to let me know that you've carried out this test and I'll get the IP address from my logs!";

exit;

?>
------
As the message says, please let me know when you've done this and I can see what IP address your server contacted mine from.

All the best...

Conor
ceon