Shipping estimator coming up blank

[tqualizer_man]

Hey guys,

Many comments from non-buying customers who I followed up with have suggested offering shipping rates on the cart page...No problem...

But when I enable the option, I don't get any results.

Hopefully someone can take a look and give me an idea of what might be happening, www.tqualizer.biz

I am only using the Canada Post module for shipping, btw.

[tqualizer_man]

Additional,

It seems to work if a user logs in, and goes back to the cart page to calculate the shipping via the shipping estimator.

I need to have guests be able to use this feature, any help out there?

[Ajeh]

Shipping modules that require an address cannot produce a quote until the information exists ...

Add to your text for the estimator more verbage to help the customer get a clue ...

[tqualizer_man]

Hehe...

Unfortunately, it won't even product a quote when the information is manually entered.

[DrByte]

What version of Zen Cart?
What other mods/addons have you installed?
What template did you base your site on?
What have you entered in your Admin for "Store Zone" and "Postal Code" ?

Shipping estimator requires nothing special for CPC to provide quotes ... works same as any other shipping module.

Oh ... and ... is this problem occurring when the customer is logged-in, or not-logged-in ?

[tqualizer_man]

You hit the nail on the head...The user is not logged in, which is my reason for even offering the shipping estimator.

Once a user is logged in, the shipping quotes are working fine...

but I've had many customers want to know the shipping estimate prior to having to go through the log in process.

There's got to be a solution for this...no?

[DrByte]

It just worked fine for me on a client site -- not-logged-in ... choose an address ... update ... CPC quotes show up just fine.

[Ajeh]

When not logged in ... the customer only has to select the shipping info and hit update to obtain a quote ...

But until they do, nothing will show as a quote ...

[tqualizer_man]

Interesting...there is hope!

DrByte, could you give mine a shot at www.tqualizer.biz?

[DrByte]

Can you comment on these?

What version of Zen Cart?
What other mods/addons have you installed?
What template did you base your site on?
What have you entered in your Admin for "Store Zone" and "Postal Code" ?