What version of Zen Cart?

Most recent (that's what the check for updates says.)

What other mods/addons have you installed?

I'm running PSiGate payment, and Canada Post...I installed a FAQ module, but it is not in use. I also am using Sales Report module.

What template did you base your site on?

The site was modified directly from the original green template that is packed with ZC.

What have you entered in your Admin for "Store Zone" and "Postal Code" ?

Zone: Ontario, Postal Code: M2N 7C4