Image Handler 2 (for ZC v1.3.8 ONLY) Support

[Timeril]

Hi wtashby,

I appreciate your help SO MUCH. I reset the images and then went to the IH2 admin and tried to delete the cache. But I got errors... ("Couldn't delete (insert filename here))... So I FTP'd to the site and deleted the cache that way. But for some reason, the images still look the same on the homepage. And if I refresh the directory in FTP, the cache is back.

So it seems like ZC or IH2 should be resizing the images and then basing the height and width attributes in the <img> tag on that. But it looks as though the <img> tag is just using a rigid 100x80 setting from the config.

I'm totally stumped! Any thoughts?

THANKS AGAIN!

Go back into admin/configuration/images and reset all the values to these:


Then go to IH2 admin and clear image cache. Then clear your browser cache and temporary internet files. Then see how your images look.

Let us know if that works or not.

(P.S. if it does work, please DO NOT worry about compensation. I wouldn't except any form of payment for being able to help someone in this forum as I've been helped so often by so many and all for just a thank you or a )

[wtashby]

Hi wtashby,

I appreciate your help SO MUCH. I reset the images and then went to the IH2 admin and tried to delete the cache. But I got errors... ("Couldn't delete (insert filename here))... So I FTP'd to the site and deleted the cache that way. But for some reason, the images still look the same on the homepage. And if I refresh the directory in FTP, the cache is back.

So it seems like ZC or IH2 should be resizing the images and then basing the height and width attributes in the <img> tag on that. But it looks as though the <img> tag is just using a rigid 100x80 setting from the config.

I'm totally stumped! Any thoughts?

THANKS AGAIN!

Did you reset everything in your admin/configuration/images to the settings I posted earlier?

[Timeril]

Yep! I set it exactly as you mentioned. The images on the homepage are now 100x80 instead of 100x100. But what we were hoping for is that one dimension would be 100 and the other would resize to whatever made sense for scaling (e.g. 100x64 or 70x100). It was working like this until I messed it up...

Did you reset everything in your admin/configuration/images to the settings I posted earlier?

[wtashby]

Yep! I set it exactly as you mentioned. The images on the homepage are now 100x80 instead of 100x100. But what we were hoping for is that one dimension would be 100 and the other would resize to whatever made sense for scaling (e.g. 100x64 or 70x100). It was working like this until I messed it up...

Try this. It worked for me before:

Go to admin/tools/image handler 2

admin

then click Remove Image Handler from database and then the Delete button asking if you are sure.

Then click on Install Image Handler, click clear image cache,

Clear your browser cache and temp files, and see what happens. If that doesn't work, we may have to beg Merlin or Ajay for some help here

[Timeril]

I was so hopeful! But no luck...

How about this, if you won't accept payment... we'll make a $25 donation to the Zen Cart project. Have any other ideas for us to try?

Try this. It worked for me before:

Go to admin/tools/image handler 2

admin

then click Remove Image Handler from database and then the Delete button asking if you are sure.

Then click on Install Image Handler, click clear image cache,

Clear your browser cache and temp files, and see what happens. If that doesn't work, we may have to beg Merlin or Ajay for some help here

[Timeril]

I'm not sure if this is relevant, but IH2 gives me error messages when I try to delete the image cache. But when I check via FTP, the files all have 777 permissions.

[wtashby]

What I've suggested is what has worked for me in the past, and I'm afraid is the extent of my "expertise" on IH2 . I'm sure though that someone with more knowledge will respond soon. Keep your chin up. It will get fixed one way or another.

[Timeril]

Thanks wtashby - I really appreciate you giving it a shot. It's kind of a weird issue. I thought IH2 would resize all images to whatever height/width we had in the images config page (in this case 100x80) and then fill in the rest of the space with a background color. But it looks like they aren't resizing. IH2 is resizing things to some small dimensions (maybe using EITHER 100 OR 80), but then the page is using 100x80 no matter what.

What I've suggested is what has worked for me in the past, and I'm afraid is the extent of my "expertise" on IH2 . I'm sure though that someone with more knowledge will respond soon. Keep your chin up. It will get fixed one way or another.

[Justwade]

Hi Timeril,

I thought IH2 would resize all images to whatever height/width we had in the images config page

I am just curious, as I have some similar issues that need resolving.
Do you have the Google Froogle Feeder mod installed?

I have had very good luck with IH2, but just this week I added GFF and now have lost control of resizing some of my images (large popup on product page). I tried the same suggestions you just received and still have no control in the admin. I tried uploading a new image, after purging everything and reinstalling IH2 but still got the same results. But the sample images made in admin - Tools -Imagehandler- Manager show them to be of correct size, they are just not being called up for my large image properly.

[Timeril]

Hi Justwade,

Sorry to hear you've got similar issues. We don't have GFF installed... But if you find anything let us know and we'll do the same!

I am just curious, as I have some similar issues that need resolving. Do you have the Google Froogle Feeder mod installed?