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  1. #1
    Join Date
    Feb 2007
    Posts
    73
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    Default Re: User tracking mod

    Ok I have found a issue with this mod. When viewing the User Tracker I was visited by a googlebot, well when I try to delete the session, it WON'T go away. Any ideas on what to do as it hit 91 pages and it showed all pages instead of just a small box never even hit the View Session box.

    Thanks much in advance.
    RSprinkel

  2. #2
    Join Date
    Sep 2004
    Posts
    2,420
    Plugin Contributions
    2

    Default Re: User tracking mod

    Quote Originally Posted by RSprinkel View Post
    Ok I have found a issue with this mod. When viewing the User Tracker I was visited by a googlebot, well when I try to delete the session, it WON'T go away. Any ideas on what to do as it hit 91 pages and it showed all pages instead of just a small box never even hit the View Session box.
    In the not to distant past within this thread JeffD provided an explanation and some possible workaround solutions were proposed. That's all I can remember right now. Need more coffee.

    Woody

  3. #3
    Join Date
    Sep 2006
    Location
    Leeds, UK
    Posts
    174
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    1

    Default Re: User tracking mod

    Someone asked this earlier in the thread, but could not find an answer.

    I have the issue where the following idle time and total time shows, but is incorrect.

    Start Time:14:28:57Idle Time:08:42:20End Time:14:30:14Total Time:08:01:17

    Also if someone adds something to their cart then all session entries show the product in their cart, not the particlular session it should be in.

  4. #4
    Join Date
    Jan 2007
    Posts
    135
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    0

    Default Re: User tracking mod

    Quote Originally Posted by TMontana View Post
    Hi there...

    I installed the User Tracking mod and after a reinstall of the sql databdase it was fine ( you have to apply the sql patch over the admin site!!!)

    Well, my problem is the total time, idle time display:
    Start Time: 13:54:31 Idle Time: 09:19:43 End Time: 13:54:31 Total Time: 09:00:00
    where does the "9" come from?

    Thx for help.

    T.
    Quote Originally Posted by NamSingh View Post
    Someone asked this earlier in the thread, but could not find an answer.

    I have the issue where the following idle time and total time shows, but is incorrect.

    Start Time:14:28:57Idle Time:08:42:20End Time:14:30:14Total Time:08:01:17

    Also if someone adds something to their cart then all session entries show the product in their cart, not the particlular session it should be in.
    Does anyone know what makes this happen?
    I too have a problem with almost all my usertrack logs starts off with a "9".
    My time seems to be correct, server too. Mine is at the moment: Wed, 15 Aug 2007 00:22:54 +0200GMT.

    I will paste an example of how it looks ( my problem) makes it hard to read the actual time user spend and what he has done.

    Click Count: 5
    Start Time:
    23:50:32
    Idle Time: 09:33:06
    End Time:
    23:51:23
    Total Time:
    09:00:51
    Country: Sweden IP Address: xx.xxx.xx.xxx
    Host: OFFICE_IP_TO_HOST_ADDRESS
    Originating URL: /webshop/
    23:51:23: /webshop/
    23:51:21: Ford - /webshop/index.php?main_page=index&cPath=270&zenid=278c0&&&&&&d5309c83d2e902
    23:51:10: Fiesta III - /webshop/index.php?main_page=index&cPath=270_277
    23:51:05: Ford - /webshop/index.php?main_page=index&cPath=270&zenid=278c0e028cac&&&&&309c83d2e902
    23:50:32: /webshop/

    Does anyone have a clue whats up with the "Idle Time" and "Total Time" ??

    thanks
    Last edited by DrByte; 21 Aug 2007 at 01:37 PM. Reason: changed zenids to &&&&&&&&

 

 

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