Accepting Credit card problem..pls help !

[DrByte]

Yes, I'm having the same problem. Im using the Authorize.Net_aim module though. But everytime I enter my card and want to go to step 3, it just goes back to step 2. Has anyone seen this and can offer a fix??

David

I can process the transaction manually through authorize.net, but the website is not accepting it. I turned on logging but its not logging anything, or i cant find the log file, or i just don't know what I'm doing. When I look at the transaction using User Tracking, I can see a little bit of the error code as saying the cc is expired. I'm not sure if it means the timeout of the transaction or the credit card is expired. Can anyone help me??

darocket,
1. Is the customer's card being charged?
2. What version of Zen Cart are you using?
3. Is this a fresh install or an upgrade from a prior version?
4. What addons/mods/contributions have you installed?
5. What is the URL?

[SophWise.com]

This has been built-in to v1.3.8 dev code since January. You can find a pre-release version here:
http://www.zen-cart.com/forum/showpo...4&postcount=45

Awesome Doc, thanks for the link. Do you know if anyone has managed to get the refund enabled on the Authnet AIM module yet?

I have worked out PRIOR_AUTH_CAPTURE and VOID on my servers as buttons on the admin orders page, and as checkboxes on the delete order confirmation sidebar, but its not really according to payment module spec, thus probably not worth contributing, so I was wondering if anyone had managed to implement it correctly yet using the _doRefund method like paypalwpp module?

Again, thanks for the link to that zip. Do you know if there is a 1.3.8 roadmap posted somewhere that I am missing?

Wes

[darocket]

darocket,
1. Is the customer's card being charged?
2. What version of Zen Cart are you using?
3. Is this a fresh install or an upgrade from a prior version?
4. What addons/mods/contributions have you installed?
5. What is the URL?

1. No the customers card is not being charged. It seems as though authorize.net is not accepting it because it thinks the card is expired

2. I'm using 1.37

3. Its an upgrade from the prior version.

4. As far as payments modules is concern, I am using authorizenet_aim, moneyorder. I did have paypal and paypal express, but I uninstalled it to see if it will fix problem. I use SEO Urls, packager tracker, Return Authorization, Links manager, Google Analytics, As far as shipping, I use Free Shipper and ups. I have paypal instant payment notification, and I have the ability to add a tracking ID and customer in admin. I believe thats all the addons I have installed. I am currently using the future_zen theme.

5. www.your-lovely-home.com

[DrByte]

darocket,

1. Please install the updated module which I provided a link for (a couple posts above).

2. Then turn on debug logging in the module's settings.

3. Post the logs which will appear in the /cache folder. Hopefully we'll see more detailed error details there.

4. The error message *should* be displayed on the "checkout step 2" page, but if you didn't merge all the template adjustments while upgrading, you might have missed the part that does that display. Hence you're left wondering "why" you're back on that step-2 page without any details. Might be worth looking into separately.

[darocket]

darocket,

1. Please install the updated module which I provided a link for (a couple posts above).

2. Then turn on debug logging in the module's settings.

3. Post the logs which will appear in the /cache folder. Hopefully we'll see more detailed error details there.

4. The error message *should* be displayed on the "checkout step 2" page, but if you didn't merge all the template adjustments while upgrading, you might have missed the part that does that display. Hence you're left wondering "why" you're back on that step-2 page without any details. Might be worth looking into separately.

Well, I installed the module and it seems nothing has changed. The one thing I do notice is my address bar now says http://www.your-lovely-home.com/zsto...thorizenet_aim

I do have backups of my website...should I just go to a backup?? Also, I do not find any log files in my cache forlder, so maybe I really have something messed up from my upgrade?

David

[DrByte]

Have you tested with your SEFU/SEO URL mod turned off?

[Fine Thai Decor]

Have you tried using the AIM module to see what happens?

Hi,

I have no luck trying to get a whole of my merchant account sales person grrrrrrr.
I want to know more details about AIM before make decision. Has anyone else has problem with using AIM with ZC ?

[DrByte]

The AIM module is quite stable with ZC. Very few problems reported.

[darocket]

Have you tested with your SEFU/SEO URL mod turned off?

How can I turn my SEFU/SEO URL off. Are you talking about the thing for google analytics or are you talking the thing that changes all the links to word links and not numbers?

[darocket]

How can I turn my SEFU/SEO URL off. Are you talking about the thing for google analytics or are you talking the thing that changes all the links to word links and not numbers?

Can I curse on this forum... Not that I want to but I want to say thank you for suggesting the SEO problem because that was it. I am soooooooo relieved. I turned it off and it fixed the problem. Now, the question is, do I really need the SEO URLs or no?