Ask A Question

[MeltDown]

Wow - What a sweet add-on! Worked like a charm right out of the box. Scott, thanks for taking the time to update & re-release this!

[jettrue]

Hi!

I'd like this mod to send to a specific email address, different from the main site admin email address, but at the same time I don't want the customer to be able to choose the email it gets sent to. For example, I want to use an email address called "[email protected]" and the only thing I want going there are these ask a question emails. Any idea how I should go about that?

Thanks!

[swguy]

Modify ./includes/modules/pages/ask_a_question/header_php.php
Look for the call to zen_mail. The email address is the second parameter.

[gogolf]

I enjoyed using the earlier version of Ask A Question with the earlier 1.2x Zen.
It worked without of hitch. However since updating to Zen 1.3.7 and the new Ask A Question I have hit a wall with my mail server's Spam filters.

My mailserver uses SpamAssassin and for some reason using Zen 1.3.7 with the new Ask A Question finds all the emails going into the Spam folder no matter what filters I put in place. However if I use my old Zen 1.2x with the older Ask contrib I have no problems, the emails arrive in the inbox.

Any suggestions?

[gogolf]

I ran into alike problem when I modified my Product Type Info Page Layout options :: Product - General settings. However playing around with the settings I found that the Ask A Question text dropped off the page only when I set the Show Quantity in Stock to false or "0".

Is there any fix around this? Can you still have your Show Qty in Stock set to false and have Ask a Question appear?

I figured a kind of a bug out:
if you have edited in admin the Layout for the Product type by switching off model number, weight etc., the text for Ask A Question will not appear!

Settings when it won't appear:
Product Type Info Page Layout options :: Product - General
Title Value Action
Show Model Number 0 Info
Show Weight 0
Show Attribute Weight 0 Info

So, I do not want model numbers etc. visible, how would we make this add-on working in that case?

For the Document - General type of Product this is not the problem but something else... so I would need to find out how to make it work with that one anyway...

Elli

[swguy]

I ran into alike problem when I modified my Product Type Info Page Layout options :: Product - General settings. However playing around with the settings I found that the Ask A Question text dropped off the page only when I set the Show Quantity in Stock to false or "0".

Is there any fix around this? Can you still have your Show Qty in Stock set to false and have Ask a Question appear?

Look carefully at where you have placed the AAQ code. It sounds like you've accidentally placed it within an if block.

SoftwareGuy

[gogolf]

I appreciate the help here. When you say "placed the AAQ code", what is the code and where is it typically placed (clueless here).

Look carefully at where you have placed the AAQ code. It sounds like you've accidentally placed it within an if block.

SoftwareGuy

[swguy]

In 1.3.7, place it after l. 164 in tpl_product_info_display.php (end of additional product images). Then, move to taste. The Zen core team has helpfully included comments that say

<!--eof whatever whatever -->

These indicate the end of some block of functionality, and are likely good candidate spots.

Good luck,
Scott

[gogolf]

Trying to figure out why SpamAssassin is placing my Ask a Question About emails in my spam folder using Zen 1.3.7 and the new contrib, however on my older Zen site which uses Zen Cart 1.2.6 and the older contrib of Ask A Question, I looked at the headers for the emails and this is what it shows:

With Zen 1.2.6:
tests=BAYES_00,NO_RELAYS autolearn=ham version=3.1.8

With Zen 1.3.7:
tests=BAYES_00,NO_RELAYS, URIBL_AB_SURBL,URIBL_SC_SURBL autolearn=no version=3.1.8

I'm not that familiar with response noted in the headers. Does anyone have a clue about this? Is the new contrib for Ask a Question sending something out different in the email than the old contrib which would trigger Spam Assassin to rate it as spam?

I enjoyed using the earlier version of Ask A Question with the earlier 1.2x Zen.
It worked without of hitch. However since updating to Zen 1.3.7 and the new Ask A Question I have hit a wall with my mail server's Spam filters.

My mailserver uses SpamAssassin and for some reason using Zen 1.3.7 with the new Ask A Question finds all the emails going into the Spam folder no matter what filters I put in place. However if I use my old Zen 1.2x with the older Ask contrib I have no problems, the emails arrive in the inbox.

Any suggestions?

[swguy]

Trying to figure out why SpamAssassin is placing my Ask a Question About emails in my spam folder using Zen 1.3.7 and the new contrib, however on my older Zen site which uses Zen Cart 1.2.6 and the older contrib of Ask A Question, I looked at the headers for the emails and this is what it shows ...

This might be better posed to an SA mailing list or forum - I'm sure they see things like this all the time.

Scott