Need help - having issue with IE browsers

[deadman2k]

Hi,

I have been running a Zen-Cart store for over 2-3years now, with little trouble.

We are runing an old version of Zen Cart 1.2.x (not sure of the x) but it may be even earlier than that. Any how over the last week or two, we have noticed an issue with people browsing our store using IE Browsers.

On the initial visit from a IE Browser, the site fails to load, and receives a message stating that "Internet explorer cannot open the Internet site http://www.trianglecarpets.co.uk Operation aborted".

But the funny thing with this fault is that the site works once the error is cleared and the refresh key is pressed.

This fault only appears in IE, have tested in Mozzila, Opera, other browsers covering Windows and Linux and the all work fine.

I believe the fault is something to do with missing cookie or cookie generation, when the fault appears, on checking the cookies there is one generated for the site. If the cookie is deleted and you try viewing the page the fault re-appears.

I would be greatful for any suggestion to fix this fault, and Upgrading Zen Cart is not an option, as there has been custom coded features of the site, which cause more problems with upgrading the site.

[brandtim]

I was not able to reproduce this error with either IE6 or IE7 running on XP Pro... is there anything you know about the configurations where this problem occurs? (i.e., IE version, security/privacy setting, etc.)

On an unrelated note, you appear to have a misconfiguration in your includes/configure.php file:

these lines:

define('HTTP_SERVER', 'http://www.trianglecarpets.co.uk/');
define('HTTPS_SERVER', 'https://www.trianglecarpets.co.uk/');

should be like this:

define('HTTP_SERVER', 'http://www.trianglecarpets.co.uk');
define('HTTPS_SERVER', 'https://www.trianglecarpets.co.uk');

(NOTE the removal of the trailing / marks)

BrandTim

[DrByte]

We are runing an old version of Zen Cart 1.2.x (not sure of the x) but it may be even earlier than that.

...

Upgrading Zen Cart is not an option, as there has been custom coded features of the site, which cause more problems with upgrading the site.

As an aside, take note that your older version is not compatible with PHP 5 and MySQL 5. If your hosting company decides to upgrade (and they'll be getting pressure to do so), then you'll be forced to upgrade your Zen Cart or find alternate hosting options.

Thus, it might be worth adding an upgrade into your planned tasks sometime over the next several months.