Google Base Feeder Support Thread [OLD]

[mbols]

numinix,

Well the installation went fine. I created the feed just fine. Nothing uploads. Yet it says it did. When I log into google base no file is there.
My username & password match. Filename at google & on my site match.
I have to manually upload the file from my computer. I thought maybe it was the settings for the file at google.
What settings for the file should I use at Google? UTF8 etc. ??? please post all settings needed to match the file format.
(using version 1.4.8)
Thanks,
grumpy
p.s. I have Ultimate SEO URLs installed.

[numinix]

It takes hours for the upload to appear in Google and you wouldn't be able to check it until it has been processed. By uploading it manually we cannot tell whether or not the original update succeeded. Please try the FTP upload again and check back tomorrow to see what time the last update was processed. If you are unable to use the FTP, you'll have to upload it manually.

GBF is SEO-URL friendly.

[Ryk]

I too cannot get the feed to upload from Zencart - nor could I FTP it directly to GoogleBase, but I was able to upload it via Googlebase itself.

(Having said that, it hasn't appeared in the FTP directory, but Google states it could take an hour to process it)

I also had trouble getting the file to write in the first place, constantly being given access denied errors even though directory permissions were correct. However, I managed to get around this by creating a file with the same name as my feed file, CHMODding that to 777, and voila! No problems with the file creation.

But back to the upload...after about 3 mins I get the foillowing error:

Froogle Data Feeder v.1.4.8 17.07.2007 18:06 started 2007/07/30 23:27:52
Feed file - /hsphere/local/home/xxxxxxx/xxxxxxxxx/feed/froogle.txt
Processing: Feed - No, Upload - Yes
Upload started...
Warning: ftp_rawlist(): php_connect_nonb() failed: Connection timed out (110) in /hsphere/local/home/xxxxxxx/xxxxxxxxx/googlefroogle.php on line 406 Upload Failed
Connected to: uploads.google.comLogin ok:Current Directory Is: /Warning: ftp_put(): php_connect_nonb() failed: Connection timed out (110) in

Upload failed...

Suggestions welcome!

[numinix]

I've recently read archived support from the Google Froogle Feeder v1.3.3 and previous. Apparently some others have also had problems with using the ftp feature. I, however, have no problem uploading to Google Base and my upload was accepted every night while I was away on holidays.

[Woodymon]

I have not had recent issues generating the mod file. I do recall having some previous issues deleting or renaming the mod file and hosting provider intervention was required;-)

I have had only occasional issues either FTPing and uploading from ZC mod to GoogleBase. But such issues also seem to resolve themselves. So I suspect GoogleBase server is source of time outs and nothing to do with the mod.

I just uploaded via the mod (internal FTP) without issue.

I previously understood GoogleBase/Product Search only supported shops located in USA. Has this changed? Maybe upload and/or FTP success is negatively impacted based on the IP you are uploading from?

Maybe forward the php_connect error you are having to your hosting provider.

When using a distinct FTP client to upload what errors and/or log entries are you observing?

Woody

I too cannot get the feed to upload from Zencart - nor could I FTP it directly to GoogleBase, but I was able to upload it via Googlebase itself.

I also had trouble getting the file to write in the first place,...

But back to the upload...after about 3 mins I get the foillowing error:

[Ryk]

I previously understood GoogleBase/Product Search only supported shops located in USA. Has this changed? Maybe upload and/or FTP success is negatively impacted based on the IP you are uploading from?

Not sure about that - but following the upload via Googlebase itself last night, the products are now showing.

The site from which I'm trying to FTP via the mod is on a UK server, as is my own connection from which I'm trying to FTP direct. When I make the direct transfer, I don't get an error message but the file shows as 0kb in size and is not viewable in a text editor...but does that mean that google simply moves it elsewhere the moment it arrives?

I'll have a word with the host about the time-outs.

[Pixxi]

Ryk:

Google (lately) does seem to move it the moment it arrives - I haven't been able to 'view' it on the Google FTP server for quite some while. It might be an idea to remove that bit of text and link from the mod's admin screen.

[Ryk]

Thanks for that Pixxi - that sort of ties in with what Google themselves say in that you can only see what you've FTP'd immediately after you've done it...looks like "immediately" is a matter of nanoseconds!

[mbols]

Well it was my bad I went brain dead I was using the login for my eBay store.
I have a different account now for my website site & set up a new FTP log in.
I was able to manually upload & got no errors today. And not much of a wait time either.
Also I think that google may have been way busy yesterday since the upload I made yesterday hadn't finished processing but had done some of the items & showed me that I can't upload into the same account as my ebay store.

[onlyrey]

Hi,

I had a problem and partially solved it. I would like to know how to get the google base feeder (thank you very much for this contribution, it is Excellent) to work properly without my need to intervene.

Problem:
When the froogle.txt file is created, all the values for the field "brand" are empty. This causes google base to invalidate the upload.

Solution:
Add my store name in the "brand" field for every product and upload manually.

Question:
What is the field from my product database that is mapped to the "brand" field in the froogle.txt?; I just might add my store name to all the products for this value.
Is this a bug?

Thank you very much in advance