Quickbooks Import QBI

[mbheald]

First, are you using Invoices or Sales Receipts? If you are using Invoices as you say, then I will assume that you do not have a payment gateway and do not process payments online -- otherwise, you should be using Sales Receipts.

You can not create Invoice numbers AND use the sequential QB invoice number - they are mutually exclusive options, as it can't be both at once. If you use Sales Receipts, then you have to use the sequential QB numbers. In either case, the Zen Cart order number goes into the PO Number field, which you can place on the Invoice or Sales Receipt using the QB templates.

Let me know if this is still unclear.

Thanks,
Adam

Thank you for replying, I understand what you are saying, but I may need clarification on how to remedy this for our setup.

Our QuickBooks system uses invoices, and our site does not have payment processing. Currently, most of our orders are placed by fax and phone.

If the quickbooks sequential invoice number cannot be used with my setup, when the orders are imported do I have to manually enter the invoice number in quickbooks? I do not want to have random invoice numbers with web codes attached to them, but if that is my only option I can deal with it.