User tracking mod

[dedj]

Hi there...

I installed the User Tracking mod and after a reinstall of the sql databdase it was fine ( you have to apply the sql patch over the admin site!!!)

Well, my problem is the total time, idle time display:
Start Time: 13:54:31 Idle Time: 09:19:43 End Time: 13:54:31 Total Time: 09:00:00
where does the "9" come from?

Thx for help.

T.

Someone asked this earlier in the thread, but could not find an answer.

I have the issue where the following idle time and total time shows, but is incorrect.

Start Time:14:28:57Idle Time:08:42:20End Time:14:30:14Total Time:08:01:17

Also if someone adds something to their cart then all session entries show the product in their cart, not the particlular session it should be in.

Does anyone know what makes this happen?
I too have a problem with almost all my usertrack logs starts off with a "9".
My time seems to be correct, server too. Mine is at the moment: Wed, 15 Aug 2007 00:22:54 +0200GMT.

I will paste an example of how it looks ( my problem) makes it hard to read the actual time user spend and what he has done.

Click Count: 5
Start Time: 23:50:32
Idle Time: 09:33:06
End Time: 23:51:23
Total Time: 09:00:51
Country: Sweden IP Address: xx.xxx.xx.xxx
Host: OFFICE_IP_TO_HOST_ADDRESS
Originating URL: /webshop/
23:51:23: /webshop/
23:51:21: Ford - /webshop/index.php?main_page=index&cPath=270&zenid=278c0&&&&&&d5309c83d2e902
23:51:10: Fiesta III - /webshop/index.php?main_page=index&cPath=270_277
23:51:05: Ford - /webshop/index.php?main_page=index&cPath=270&zenid=278c0e028cac&&&&&309c83d2e902
23:50:32: /webshop/

Does anyone have a clue whats up with the "Idle Time" and "Total Time" ??

thanks

[stillrowing]

Is anyone else getting this with the user tracking. When you are just browsing through the categories, each page is recorded in the user tracking as page not found. If you click on an item it will record the item. But everything in between comes up page not found.



Anyone else have this? Or anyone have any idea what, if anything, is wrong?

Thanks in advance,

Kelly

I too have this problem and am trying to find out what is causing it. I have an "identical" test system operating on my local machine, but this system does not produce the same result.

So far I have no idea what is causing this and was hoping to get some leads through the forum.

[stillrowing]

Originally Posted by sleepless View Post
Is anyone else getting this with the user tracking. When you are just browsing through the categories, each page is recorded in the user tracking as page not found. If you click on an item it will record the item. But everything in between comes up page not found.

Anyone else have this? Or anyone have any idea what, if anything, is wrong?

Thanks in advance,

Kelly

I too have this problem and am trying to find out what is causing it. I have an "identical" test system operating on my local machine, but this system does not produce the same result.

So far I have no idea what is causing this and was hoping to get some leads through the forum.

I should have added that a single click is recorded as two clicks: the first is a record of the page visited and the second is page-not-found.

[studeo]

This is obviously a very buggy mod with no real support. Use it for what its worth or use an external tracking service. Thats about the long and short of User_tracking.

[dedj]

This is obviously a very buggy mod with no real support. Use it for what its worth or use an external tracking service. Thats about the long and short of User_tracking.

I wish there would be real support on this one. Seems to be a nice mod!


Any know about that weird "9" i'm getting? read 3 posts up about it.

thanks
D

[Woodymon]

I should have added that a single click is recorded as two clicks: the first is a record of the page visited and the second is page-not-found.

I'm not observing your issues on various installs of ZC 1.37.

Look in your web server error log for clues.

Woody

[Woodymon]

I wish there would be real support on this one.

Not recommended publicly posting zenid's.

Woody

[studeo]

I keep trying to make this work fully for me. As it stands, It does not process any IP information into it. Is there any known issues with a windows server?

I removed another mod as I thought it might have been in the way but no change.

Thanks

[tatiana77]

Looks like another mod that's not working for me.
Bad day I guess.

I uploaded the updated mod, uploaded the SQL...

I don't see any values in the Config via Admin, and nothing is reported during page views.




Tatiana

[tatiana77]

Anybody?