Hi Alex,

Quote Originally Posted by Alex_X2007 View Post
On another subject (which hopefully won't be relevant after upgrade), we have received the order today, which registered with zen cart, however no payment went to protx
Now that's just bizarre. I've never heard of something like that occurring with the module! I can't see how the order could be created without any of the Protx details being recorded... if the module doesn't get a response from Protx to let it know that the transaction was processed by them then it redirects back to the payment page with an error message.

The only circumstance under which the order could be created without any transaction being registered in your VSP admin is if Protx has had some sort of failure and returned a Status of "OK" even though things weren't "OK"!

I'm glad to hear it hasn't happened since but it's a worrying thing to have happened at all due to the fact that the above is the only thing that could have happened!