Protx VSP Direct v2.0.0

[SarahL]

I can see version number when looking under payment in admin - the far left has the version number - well 3.0.5 and 3.2 does - I would say that anything else means you are a 2 version?

[welshop.com]

Hi Conor

I recently purchased, but have yet to install, your 3.2.0 version however I noticed that the license was only for a single website.

I currently run 6 zen carts sites which I am thinking of merging into a single site using the multisite contrib and was just wondering if this was within the license to do so.

If not can I get a bulk discount?

Cheers
Brinley

[Sudakoma]

On a seperate note as a result of todays changes im now unable to use the Protx terminal to process payments manually, they now ask that you have a MOTO number for your acquiring bank (lloydstsb). On contacting Lloyds tsb they want me to open another merchant account and pay another monthly fee, anyone else had this ?

I also had to apply for a separate MOTO account to process telephone orders manually; though im using Streamline and this account was provided by them free of charge. Once i had the account number, I then had to contact Protx accounts and ask them to group my accounts together to avoid getting billed separately. Hope this helps.

[martyndw2005]

Hi,

I have installed the latest version of ceon protx direct File Version: 3.2.0
Database Version: 3.2.0. I have installed it on zencart version 1.3.6.

The problem I am getting:-

When i try to test this I can't select the value card type the field ends up blank
also I cant select a value for card expiry date to values to this field are not there.

All the other fields are ok.
I followed the instructions correctly copying the files across,creating the table and doing the configure in admin.

Please help. Does it matter i have a prefix on my tables when i installed the sql I did it through admin and it said that the prefix was created but maybe some code is refering to the table without the prefix for these fields any ideas?

I have looked through faqs and posts and can't find an answer to this.

I am using firefox but I purchased the protx direct package using firefox fine.

I think this module is great.

regards

Martyn
www.beeunique.co.uk

[SarahL]

I would re run the SQL you did - using the prefix you have on your tables and see what that does

probably also worth uninstalling from admin doing SQL and reinstalling again

[martyndw2005]

Hi,

Checked SQL table has been created with our DB_PREFIX fine. Checked the files all files have been updated fine.

protx_direct_database_tables.php has DB_PREFIX in it does this need to be defined?

if (!defined('DB_PREFIX')) {
define('DB_PREFIX', '');
}
define('TABLE_PROTX_DIRECT', DB_PREFIX . 'protx_direct');

?>

Does anyone have DB_PREFIX set that had any problems with install?

Thanks for your replay

Martyn
www.beeunique.co.uk

[conor]

Hi Martyn,

Does anyone have DB_PREFIX set that had any problems with install?

I don't think there are any problems with your database... the problem you have been describing doesn't use anything which interacts with the database, there must be some invalid HTML in your shop or a file has been corrupted when you uploaded it.

I've contacted you privately about this as this isn't a problem with the module but with something else specific to you store.

We'll get it sorted for you soon! :)

All the best...

Conor

[conor]

Hi,

Shoshanna isn't it? :)

I'm about to upgrade to 3.2 and I'm realizing that I don't know what version I'm currently running, so I'm not sure which set of instructions to follow. I don't see the version listed in the module in the admin. Can I see the version somewhere in the admin or in the old files?

The version information display was added in version 3.0.5.

However, you were previously on version 2.x as far as I can tell so you should follow the instructions for upgrading from version 2.x

Hope that helps! :)

All the best...

Conor

[conor]

Hi,

Unfortunately a small bug was found in version 3.2.0 for anyone using the new "Authenticate" Transaction Mode.

If you use "Authenticate", the replacement for "Pre-authorisation", you MUST upgrade to 3.2.1.

It is not an essential upgrade for anyone not using the "Authenticate" Transaction Mode, although it will do no harm to upgrade.


Upgrading is simple as no database changes are necessary, the updated files simply have to be copied over the existing files.


We are very sorry that this happened. Thankfully very few should be affected!


Download v3.2.1


All the best...

Conor
Ceon

[welshop.com]

Thankfully the madness of the last couple of days has settled down - so I have a chance to ask a simple question.

If I use more than one payment method - ie protx CC and Paypal, is it possible to have one of the payment buttons pre-selected.

The reason why i ask is that eventhough I have put loads of test orders through, from time to time I add my cc details only to get the "You need to select a payment method" message. Since I have set the Protx form not to retain CC details I then have to re-eneter them.

I figure if I'm doing it so will a few customers.................any ideas if this can be done

ps: Conor did you see my previous post regarding multisite license?

Cheers
Brinley