Testimonial Manager Support Thread

[kimsonvu]

I checked your site, so I know what you mean by the width size.

And as I said, you need to correct the errors I pointed out before anything else can be done.

I was follow your guide but it still can not fix.

I remove all of testimonial in HTML and just add text but it seem nothing change .

Can you help me to fix that issues?

KIMSON

Thanks you & best regards,

[clydejones]

I was follow your guide but it still can not fix.

I remove all of testimonial in HTML and just add text but it seem nothing change .

Can you help me to fix that issues?

KIMSON

Thanks you & best regards,

Check your PM

[clydejones]

@ Alex Clarke

Alex:

Just unzip the attachment and upload the entire includes folder to your server.

Hope it helps.

Attachment 2865

[thomasw98]

Dear developer of this excellent mod,

Just wanna inform you that the included installation sql patch will delete configuration_key with configuration_group_id = 0

The effected keys are

PRODUCTS_OPTIONS_TYPE_SELECT
UPLOAD_PREFIX
TEXT_PREFIX

Deletion of above keys will effect the proper functionality of Zen Cart.

Good catch, surf7.net! I have been using it for a while and never bumped into any problems, but I will take your word for it (and Clyde's word and patch!).

Thanks for the good neighbor support!

Thomas

[Alex Clarke]

@ Alex Clarke

Alex:

Just unzip the attachment and upload the entire includes folder to your server.

Hope it helps.

Attachment 2865

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

[clydejones]

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

This should help with this issue:
open tpl_testimonials_add_default.php find the following lines of code and add the highlighted portions

<label class="inputLabel" for="testimonials_name"><?php echo TEXT_TESTIMONIALS_NAME; ?></label>
<?php echo zen_draw_input_field('testimonials_name', $name, 'size="18" id="testimonials_name"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

<label class="inputLabel" for="testimonials_mail"><?php echo TEXT_TESTIMONIALS_MAIL; ?></label>

<?php echo zen_draw_input_field('testimonials_mail', $email, 'size="18" id="testimonials_mail"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

I checked several more sites that are using testimonial manager and still can't reproduce this problem

[Alex Clarke]

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

[clydejones]

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

[clydejones]

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

Alex

Here's another updated fix that may help.

I made a couple of code changes so check it out and let me know.

Attachment 2881

[Alex Clarke]

That did the trick!

Thanks Clyde. :)