Comstock Template

[shazef]

HI,

I have just installed this template and set it up to work beautifully in Firefox, but when I view it in IE7 the products do not show properly. They are greyed out unless I have another window open over the top and this window acts as an eraser and the text then show until I mouse over the left side bar - then it goes grey again!!! Is there a .css for IE7 for this template?

If not what has to happen the fix this?

Also, I love the template, but would prefer to keep the right side boxes in all views - is this possible?

Thanks
Sharon

http://www.biohealthchipstore.com/Store

[clydejones]

HI,

I have just installed this template and set it up to work beautifully in Firefox, but when I view it in IE7 the products do not show properly. They are greyed out unless I have another window open over the top and this window acts as an eraser and the text then show until I mouse over the left side bar - then it goes grey again!!! Is there a .css for IE7 for this template?

If not what has to happen the fix this?

Also, I love the template, but would prefer to keep the right side boxes in all views - is this possible?

Thanks
Sharon

http://www.biohealthchipstore.com/Store

Not sure what you are referring to: Just checked your site in IE7 and the product pages look completely normal.

Not sure what you mean by "another window" being open.

[shazef]

Not sure what you are referring to: Just checked your site in IE7 and the product pages look completely normal.

Not sure what you mean by "another window" being open.

I mean (for instance) if you click on the image of the product to get the larger image, then move it around on the screen, the text is 'uncovered'.

It is not just me - another person viewed this site with IE and got the same problem. Product image price and name appear, but the description is greyed out, don't know why, but it doesn't happen on all product pages.

Seems to be that this happens when there is a short description. Also the footer isn't displaying properly in IE.

Can you duplicate this in your browser?

[clydejones]

I mean (for instance) if you click on the image of the product to get the larger image, then move it around on the screen, the text is 'uncovered'.

It is not just me - another person viewed this site with IE and got the same problem. Product image price and name appear, but the description is greyed out, don't know why, but it doesn't happen on all product pages.

Seems to be that this happens when there is a short description. Also the footer isn't displaying properly in IE.

Can you duplicate this in your browser?

No I couldn't duplicate this. I clicked the "larger image" on each of your products and the popup window came up as expected I moved it around and the text was always visible (not greyed out).

Your question about turning on the sideboxes is answered in this post

Other fixes specific to IE can be found starting on page 12 of this thread.

[shazef]

Thanks, will check out the threads - seems like a lot of work to stabilize the border because I think this is what is happening.

Will post a result when I have worked it through.

Thanks again for replying so fast!

Cheers

[shazef]

Hi,

Have tried a couple of things and nothing is working to change things, I have attached a screenshot of what happens when viewing a products page.

Got the right column back - thanks

[clydejones]

Hi,

Have tried a couple of things and nothing is working to change things, I have attached a screenshot of what happens when viewing a products page.

Got the right column back - thanks

Here's a screen shot of what I see when using IE7 including with the popup window showing.

This is the same for all of your products for this (product info) page

Attachment 2892

[shazef]

That's great, but what about the rest of us who don't get that?

As I said, I am not the only one seeing this. Other systems in other places are also having problems viewing the products page (and the header is wrong size on some). Seems that IE is VERY unpredictable with this.

There must be an explanation surely. As IE is used by so many it has to be able to display correctly. Does it mean a whole set of style sheets just for IE?

When I try to verify there is a lot of warnings about colour. Are the colour codes used compatible with IE Html and CSS? Maybe that is the problem - (sigh) Microsoft is such a pain at times.

It seems so weird to have to go through this right when I thought I had everything so perfect.

Do you think the store looks OK? This is the first time I have ever done anything like this.

[clydejones]

That's great, but what about the rest of us who don't get that?

As I said, I am not the only one seeing this. Other systems in other places are also having problems viewing the products page (and the header is wrong size on some). Seems that IE is VERY unpredictable with this.

There must be an explanation surely. As IE is used by so many it has to be able to display correctly. Does it mean a whole set of style sheets just for IE?

When I try to verify there is a lot of warnings about colour. Are the colour codes used compatible with IE Html and CSS? Maybe that is the problem - (sigh) Microsoft is such a pain at times.

It seems so weird to have to go through this right when I thought I had everything so perfect.

Do you think the store looks OK? This is the first time I have ever done anything like this.

I verified your site and only got 3 warnings all related to javascript.
nothing about colors.
The code used to identify the colors in the stylesheet is standard code used in CSS.

Can you post the errors you are getting.

Store looks great. congratulations.

[shazef]

Sure, I have 3 HTML files saved, but can't upload them, any other way to show you?