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  1. #1
    Join Date
    Feb 2007
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    Default Re: PayPal Instant Payment Notification Warning

    Update:
    Finally got through to someone at PayPal, who said he checked our account and could find nothing that indicated we should have received the email, and says it must have been sent "in error".
    Checked our IPN switch in our profile, and it shows "on".
    Guess there's nothing more to do except "keep and eye on it".
    Thanks again for the info, Dr. Byte.

  2. #2
    Join Date
    Jan 2004
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    Default Re: PayPal Instant Payment Notification Warning

    Quote Originally Posted by inovermyhead View Post
    Update:
    Finally got through to someone at PayPal, who said he checked our account and could find nothing that indicated we should have received the email, and says it must have been sent "in error".
    Checked our IPN switch in our profile, and it shows "on".
    Guess there's nothing more to do except "keep and eye on it".
    Yeah, that's the same thing I saw them do last time. You'll likely get another similar email in a couple days warning you that if it's not fixed in a certain time they'll turn it off ... and they will.
    Just watch for it, fix it when it happens, and call and tell them about it. If they don't get regular reminders of the problems, they don't prioritize it with enough importance.
    Better yet, log the problem in their ticket system ... esp since they told you you shouldn't have gotten the email. http://www.paypal.com/mts
    .

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