Testimonial Manager Support Thread

[clydejones]

I have installed the testimonial manger successfully, however I have hit a slight problem.

Although the testimonial sidebox shows etc. the only links that work are "View all testimonials" and "Add a testimonial".
If I click on either "Read more" or the title of the testimonial "Great" I get a 404 page not found error.

Any tips on how to resolve this?

Many thanks.

URL for your site?

[chris parker]

URL for your site?

Here it is

Many thanks.

Chris.

[clydejones]

Here it is

Many thanks.

Chris.

right off hand, it appears you may not have uploaded all the files.

you should have

includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_default.php
(this file controls the single view of testimonials)

it also appears that you're missing the css files for testimonials manager.

[chris parker]

right off hand, it appears you may not have uploaded all the files.

you should have

includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_default.php
(this file controls the single view of testimonials)

it also appears that you're missing the css files for testimonials manager.

Hi Clyde,
I have now made sure that everything is uploaded as it should be. I now have the testimonials correctly formatted with the CSS, but still have the problem of the linked titles and 'read more' links going to a 404?

Do you think it might be because I am hosting in a subfolder or something? I have no idea why this is happening but I've obviously missed something out along the way.



P.S. One of the things that does not look right is that when I go to layout boxes controller, it says sideboxes/iC_AthemeJoomla/testimonials_manager.php with the sideboxes/iC_AthemeJoomla/ displayed in red, but I assume that is becuase I have installed it in a subfolder for my template?

[cshart]

I have checked and double check the new upload files to make sure I have not missed any. The admin is working correctly, the sidebox is turned on but nothing shows up.

Testimonials are in the database -- just not working.

[chris parker]

Attention CLYDE:

I think I have this one figured out.

When I click on the "Read more" link, the url it leads to is dodgy. It reads like this:

http://www.evaprofessional.co.uk/shop/index.php?main_page=testimonials_manager.php&testimonials_id=1

When it should be this:

http://www.evaprofessional.co.uk/shop/index.php?main_page=testimonials_manager&testimonials_id=1

Whereabouts in the code is the URL string defined for the read more link?

I think it needs to be stripped of the .php.

Do you think that's it?

[clydejones]

iC_AthemeJoomla this would be the name of your custom template.

Just as a double check -
You should have the following files located as indicated:

includes/languages/english/iC_AthemeJoomla/testimonials_add.php
includes/languages/english/iC_AthemeJoomla/testimonials_manager.php
includes/languages/english/iC_AthemeJoomla/testimonials_manager_all_testimonials.php

includes/languages/english/extra_definitions/iC_AthemeJoomla/testimonials_manager_defines.php

includes/languages/english/html_includes/testimonials_manager_defines.php
includes/languages/english/html_includes/iC_AthemeJoomla/testimonials_manager_defines.php

includes/modules/pages/testimonials_add/header_php.php
includes/modules/pages/testimonials_manager/header_php.php
includes/modules/pages/testimonials_manager_all_testimonials/header_php.php

includes/modules/sideboxes/iC_AthemeJoomla/testimonials_manager.php

includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_add_default.php
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_all_testimonials_default.php
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_default.php

includes/templates/iC_AthemeJoomla/sideboxes/tpl_testimonials_manager.php

includes/templates/iC_AthemeJoomla/css/testimonials_add.css
includes/templates/iC_AthemeJoomla/css/testimonials_manager.css
includes/templates/iC_AthemeJoomla/css/testimonials_manager_all_testimonials.css

[chris parker]

iC_AthemeJoomla this would be the name of your custom template.

Just as a double check -
You should have the following files located as indicated:

includes/languages/english/iC_AthemeJoomla/testimonials_add.php CHECK
includes/languages/english/iC_AthemeJoomla/testimonials_manager.php CHECK
includes/languages/english/iC_AthemeJoomla/testimonials_manager_all_testimonials.php CHECK

includes/languages/english/extra_definitions/iC_AthemeJoomla/testimonials_manager_defines.php CHECK

includes/languages/english/html_includes/testimonials_manager_defines.php CHECK
includes/languages/english/html_includes/iC_AthemeJoomla/testimonials_manager_defines.php NO. I HAVE DEFINE_TESTIMONIALS_ADD.PHP IN HERE. I HAVE NOW COPIED TESTIMONIALS_MANAGER_DEFINES.PHP INTO THIS FOLDER.

includes/modules/pages/testimonials_add/header_php.php CHECK
includes/modules/pages/testimonials_manager/header_php.php CHECK
includes/modules/pages/testimonials_manager_all_testimonials/header_php.php
CHECK
includes/modules/sideboxes/iC_AthemeJoomla/testimonials_manager.php CHECK

includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_add_default.php CHECK
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_all_testimonials_default.php CHECK
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_default.php CHECK

includes/templates/iC_AthemeJoomla/sideboxes/tpl_testimonials_manager.php CHECK

includes/templates/iC_AthemeJoomla/css/testimonials_add.css CHECK
includes/templates/iC_AthemeJoomla/css/testimonials_manager.css CHECK
includes/templates/iC_AthemeJoomla/css/testimonials_manager_all_testimonials.css CHECK

Ok Clyde, I have double checked all of those now, but still no luck.

The only time I can get to see the testimonial is if I manually copy, paste, then delete the .php part from the URL that the "Read More" link is directed to.

Any ideas?

[chris parker]

ATT: CLYDE.

I think I've fixed it now.

In includes>>>extra_datafiles>>>testimonials_manager.php

the following appears at line 13 :

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php');
?>

which I have edited to state:

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
?>

and it seems to have done the trick.

I just hope it doesn't bugger up anything else! :)

[clydejones]

ATT: CLYDE.

I think I've fixed it now.

In includes>>>extra_datafiles>>>testimonials_manager.php

the following appears at line 13 :

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php');
?>

which I have edited to state:

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
?>

and it seems to have done the trick.

I just hope it doesn't bugger up anything else! :)

That's very strange, The version of testimonials manager in the downloads section contains the correct define statement in includes/extra_datafiles

In any case I'm glad you got it working.