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  1. #31
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    You've still got some things missed in your upgrade.

    For example, if you leave something in your cart, then log out, add something else to your cart, and log in to do a checkout, you get this across the top of your shopping cart: WARNING_SHOPPING_CART_COMBINED

    That's a language definition which you've missed merging.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  2. #32
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Quote Originally Posted by BDCreations View Post
    I created the local directory and the configure.php page with the code you listed and uploaded it all to the site....nada
    Actually, not "nada".

    The following shows up ... which is explaining the cause of the blank page:
    Notice: Constant MODULE_ORDER_TOTAL_LOWORDERFEE_TITLE already defined in /services2/webpages/b/y/bydesigncreations.ca/public/includes/modules/order_total/ot_loworderfee.php on line 23

    Notice: Constant MODULE_ORDER_TOTAL_LOWORDERFEE_DESCRIPTION already defined in /services2/webpages/b/y/bydesigncreations.ca/public/includes/modules/order_total/ot_loworderfee.php on line 24

    Fatal error: Class 'ot_loworderfee' not found in /services2/webpages/b/y/bydesigncreations.ca/public/includes/classes/order_total.php on line 47
    This suggests that you have changed whether the low-order-fee module is available or not.

    Go into Admin->Modules->Order Total, and list all the modules shown there. Indicate which ones are enabled.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #33
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    I have never gotten a "blank page" as I would call it...we get an error page as follows:


    This program cannot display the webpage


    Most likely causes:
    • The website is encountering problems.
    • There might be a typing error in the address.
    What you can try:

    Check your Internet connection. Try visiting another website to make sure you are connected.


    Will try as you suggest of course...will try anything :)
    Thanks,
    Moy



    Quote Originally Posted by Website Rob View Post
    Here's a tip that sometimes works when getting a blank page using a custom Template.

    See if you have this file:
    includes/templates/your_template/common/tpl_main_page.php

    If you do, rename to something like: tpl_main_page.php.old

    That will force the default file to be used. Refresh your Browser on the problem page and see what happens. If you now see the page then rename the file back to what it was a refresh your Browser again.
    Our ZenCart online store www.bydesigncreations.ca

    "The more you know the less you understand."

  4. #34
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Yup that's exactly where the error is...I have MONEYORDER and PAYPAL IPN-WEBSITE PAYMENTS STANDARD installed...I did try disabling as you previously suggested and still could not get through...

    Quote Originally Posted by DrByte View Post
    When I last tested your site, it would let me get to the shipping page.
    Then when I selected a shipping method and clicked Continue, which would normally go to the payment page, it croaked.

    This suggests that something's amuck with the code on the checkout_shipping or checkout_payment page files, or with one of the active payment or order total modules.
    Which payment modules do you have enabled?
    What happens if you start disabling them one-by-one and trying to get past the shipping page after each one?
    Our ZenCart online store www.bydesigncreations.ca

    "The more you know the less you understand."

  5. #35
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    I just logged in and cannot see error you described when I try and checkout? I could not locate any file called SHOPPING_CART_COMBINED either in the language directory or subdirectories...where is it in the language directory?

    Sorry to drag this out I really am trying :)

    Quote Originally Posted by DrByte View Post
    You've still got some things missed in your upgrade.

    For example, if you leave something in your cart, then log out, add something else to your cart, and log in to do a checkout, you get this across the top of your shopping cart: WARNING_SHOPPING_CART_COMBINED

    That's a language definition which you've missed merging.
    Our ZenCart online store www.bydesigncreations.ca

    "The more you know the less you understand."

  6. #36
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Well, the message has changed slightly now.

    You've got some additional order-total modules installed.
    Please turn off these add-on Order Total modules:
    - Optional Insurance
    - Quantity Discount
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #37
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Quote Originally Posted by BDCreations View Post
    I could not locate any file called SHOPPING_CART_COMBINED either in the language directory or subdirectories...where is it in the language directory?
    normally is on line 493 of english.php
    Code:
      define('WARNING_SHOPPING_CART_COMBINED', 'NOTICE: For your convenience, your current shopping cart has been combined with your shopping cart from your last visit. Please review your shopping cart before checking out.');
    This suggests that you need to merge your custom english.php with the original english.php and reconcile any differences.
    You should do the same for all your customized language files.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #38
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Well this might be onto something then cause I just logged into my admin and there is nothing even listed or available called ot_loworderfee??

    Options I have available are:
    ot_cod_fee ~ DISABLED
    ot_coupon ~ DISABLED
    ot_group_pricing ~ DISABLED
    ot_gv ~ DISABLED
    ot_insurance ~ ENABLED
    ot_quantity_discount ~ ENABLED
    ot_shipping ~ ENABLED
    ot_subtotal ~ ENABLED
    ot_tax ~ ENABLED
    ot_total ~ ENABLED

    So what do I need to do now?



    Quote Originally Posted by DrByte View Post
    Actually, not "nada".

    The following shows up ... which is explaining the cause of the blank page:

    This suggests that you have changed whether the low-order-fee module is available or not.

    Go into Admin->Modules->Order Total, and list all the modules shown there. Indicate which ones are enabled.
    Our ZenCart online store www.bydesigncreations.ca

    "The more you know the less you understand."

  9. #39
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    I check the line you suggested and found it to be the following...

    define('ERROR_CUSTOMERS_ID_INVALID', 'Customer information cannot be validated!<br />Please login or recreate your account ...');

    In fact could not even locate line you state..and the file is identical to the old one according to winmerge...only differences are TITLE, TAGLINE and LANGUAGE CURENCY has been replaced from USD to CAD



    Quote Originally Posted by DrByte View Post
    normally is on line 493 of english.php
    Code:
      define('WARNING_SHOPPING_CART_COMBINED', 'NOTICE: For your convenience, your current shopping cart has been combined with your shopping cart from your last visit. Please review your shopping cart before checking out.');
    This suggests that you need to merge your custom english.php with the original english.php and reconcile any differences.
    You should do the same for all your customized language files.
    Our ZenCart online store www.bydesigncreations.ca

    "The more you know the less you understand."

  10. #40
    Join Date
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    Default Re: HTTP 500 errors in Paypal IPN checkout??

    Quote Originally Posted by BDCreations View Post
    I check the line you suggested and found it to be the following...

    define('ERROR_CUSTOMERS_ID_INVALID', 'Customer information cannot be validated!<br />Please login or recreate your account ...');

    In fact could not even locate line you state..and the file is identical to the old one according to winmerge...only differences are TITLE, TAGLINE and LANGUAGE CURENCY has been replaced from USD to CAD
    Then you're not comparing against the right file.
    If you're upgrading to 1.3.8, you need to be comparing yours against the 1.3.8 version of the file and merging from that, not the prior version.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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