Login as Customer module [Support Thread]

[vmmeup]

hmm, I'm not sure I'm following you.

What happens when you are in admin customers and click place order?
it should bring you to /index.pgp?main_page=login_as_customer

You should see the page that says are you sure you want to login as:

With the customers information filled in.

Then when you click the Place order button on here you should be sent to:

/index.php?main_page=login&action=process

and it should log you in.

Based on the above information let me know what happens when you click on the place order from admin -> suctomers and then what happes when you click it from login_as customers

-Sid

[kenwvs]

When I click on the Place Order feature, I get redirected to a page as follows

I see the page that says are you sure you want to login as:

With the customers information NOT filled in. It is blank. I have tried several customers with the same problem.

Any ideas what causes this?

[sanji]

What happens when you are in admin customers and click place order?
it should bring you to /index.pgp?main_page=login_as_customer

I click on "Place Order" : I arrive on index.php?main_page=login
and the form is completely empty.

But once I fill the email and password, I arrive on the customer welcome page, with the following text : "Are you sure you want to log in as:" !!

When I click on the Place Order feature, I get redirected to a page as follows

I see the page that says are you sure you want to login as:

With the customers information NOT filled in. It is blank. I have tried several customers with the same problem.

This is exactly the same problem I get...


sanji

[vmmeup]

Kenwva & Sanji,

Do both of you have register_globals = off? I haven't been able to test this on a test system with register_globals=off. The fact that you both don't see any of the data leads me to beleive that this could be the problem.

The thing is even if you were do have register_globals=off I'm posting the data from the admin -> customers page to the login_as_customer page and accessing the data using $_post['variable'] so it doesn't make any sense that it would be the register_globals, but I can't be sure as I haven't tested on a server with them off.

Sanji,

Weren't you getting the variable data with an older version of the script, but just having the SecurityToken problem?

[vmmeup]

If anyone has a server that they are 100% msure has register_globals=off and has tried this script on a stock ZenCart install I would appreciate any feedback as to weither it worked or not.

[sanji]

Kenwva & Sanji,

Do both of you have register_globals = off? I haven't been able to test this on a test system with register_globals=off. The fact that you both don't see any of the data leads me to beleive that this could be the problem.

Checking from admin/server_info.php, I can confirm that I have register_globals = ON. This should then not be the issue...

Sanji,

Weren't you getting the variable data with an older version of the script, but just having the SecurityToken problem?

Yes, I was, but the script has been modified a lot since then. At that time, it was using a file in the root directory of ZC. And I confirm that data - except for the SecurityToken - where passed properly...


sanji

[vmmeup]

hmm that is very strange because the varianles haven't changed.. the only difference is I had to access them using $_POST['variable'] instead of just the variable itself. When I tried the original login_as_customer file as part of zen it would not get the variables until I used the $_POST.

I had to bring it in to ZEN so that ZEN would generate the SecurityToken and add it to the session so that I could grab it and use it to login.

I honestly have no idea why you wouldn't be getting any of the variables now. Is it possible for you to setup a duplicate of your site without any important information for testing on to see if we can figure this out?

You are defintaly using the 1.3.8 version I posted?

[sanji]

Yes, absolutely, I am now using 1.3.8a and used the 1.3.8 version of your contribution.

If you don't mind checking, I indeed will set up a mirror copy of the site and give you full admin access, so you can see by yourself. I just need 1/2 days to get that ready. Will contact you by pm...

Thanks,

sanji

[kenwvs]

Kenwva & Sanji,

Do both of you have register_globals = off? I haven't been able to test this on a test system with register_globals=off. The fact that you both don't see any of the data leads me to beleive that this could be the problem.

I am able to confirm that I have register_globals turned on.

I was able to rectify the problem by reinstalling the files. I did have it working, then I changed the admin password and it quit working. Once I reinstalled all of the files (except the master password file) it is working properly again. I am not sure what causes this, but I am happy none the less that it is working.

Thanks for the help

Ken

[MikeyG]

I click on "Place Order" : I arrive on index.php?main_page=login
and the form is completely empty.

But once I fill the email and password, I arrive on the customer welcome page, with the following text : "Are you sure you want to log in as:" !!




This is exactly the same problem I get...


sanji

I was getting the same thing and seemed to solve the problem by using the full syntax for php in the i.e. <?php not just <?

This might help