Re: PayPal help
We are all volunteers and not on the forum 24/7 and sometimes a post gets missed. Yet, we are expected to answer every post within minutes. Zen Cart is a do-it-yourself type of program, so there are times when you are expected to search the forums, read the docs, try to fix things yourself by re-installing a module or going back through the steps of configuring something to make sure you didn't miss a piece.
And yes, sometimes we get a little cranky over stuff.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.