hello adam. thank you for your contribution. i'm using zen cart 1.3.7.1, qbi 3.2.1 and qb 2008 pro. when i import my qbi iif file into quick books, it adds all of my products (noninventory items) as service items and i'm unable to change them from service to noninventory (grayed out). i uploaded my item list and went through setup and matching for my products, but it still does the same thing. as a result, my income account is not picking up the payment information. i've been through the manual several times. right now i have nothing checked for "match types" (it does the same thing). i've tried it with noninventory checked. perhaps i'm looking in the wrong place. any help would be greatly appreciated. thanks.