Return Authorization Module (RMA)

[jettrue]

There is no extra "success page". everything (introduction, submission form, success message) is all included in tpl_returns_default.php. If there were an extra </div> it should distort the returns page when it first appears with the submit form as well as when the success message shows up.

It works as is out of the box on other templates and there are no html warnings about an extra </div>.

I did notice that cherry_zen is tableless (that is you've dropped the contentMainWrapper table from tpl_main_page.php) and that the left and right columns are floated after the main content.

I'll double check in any case.

I understand there is only one file, and while there is no "extra" div, it is misplaced, so that the success page does indeed end up with an extra div, while the other pages do not.... I tried validating the success page, and though she had a ton of other errors, one of them was a div issue. From her page source:

<div class="centerColumn" id="pageThree">
<h1>Return Authorization Request</h1>
<form name="returns" action="http://store.annron.com/index.php?main_page=returns&amp;action=send" method="post">

<br class="clearBoth" />
<div class="mainContent success">Your message has been successfully sent.</div>

</div>
</form>
<div class="buttonRow back"><a href="http://store.annron.com/index.php?main_page=index"><img src="includes/templates/cherry_zen/buttons/english/button_back.gif" alt="Back" title=" Back " width="60" height="21" /></a></div>
<br class="clearBoth" />

</div>

See this post, I suggested a fix that fixed the issue:

http://www.zen-cart.com/forum/showpo...&postcount=739

[clydejones]

I understand there is only one file, and while there is no "extra" div, it is misplaced, so that the success page does indeed end up with an extra div, while the other pages do not.... I tried validating the success page, and though she had a ton of other errors, one of them was a div issue. From her page source:

<div class="centerColumn" id="pageThree">
<h1>Return Authorization Request</h1>
<form name="returns" action="http://store.annron.com/index.php?main_page=returns&amp;action=send" method="post">

<br class="clearBoth" />
<div class="mainContent success">Your message has been successfully sent.</div>

</div>
</form>
<div class="buttonRow back"><a href="http://store.annron.com/index.php?main_page=index"><img src="includes/templates/cherry_zen/buttons/english/button_back.gif" alt="Back" title=" Back " width="60" height="21" /></a></div>
<br class="clearBoth" />

</div>

See this post, I suggested a fix that fixed the issue:

http://www.zen-cart.com/forum/showpo...&postcount=739

I saw that after I posted the above. I'll incorporate the fix in the next update of the returns mod.

Thanks

[Veronika7747]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

[Veronika7747]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

Actually, more I think about it, if a member is logged in and submitting a request, I would like to disallow alteration of all the fields that were supplied from DB. They should be able to input ONLY new/additional fields like order Info and Reason/Comment.
Hope this makes sense...
Veronika
P.S. This should apply to all "forms" when loggin is required..

[clydejones]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

Do you have an example of what exactly was sent?

[Veronika7747]

Do you have an example of what exactly was sent?

This is one example:
From: using IE
Email: [email protected]
Phone Number:
Address:
City:
Post Code:
State:
Order Number:
Total Value:
Item Number:
Item Name:
Action Requested: 0
------------------------------------------------------
Reason: aaaa
------------------------------------------------------
Office Use Only:
From: using IE
Email: [email protected]
IP Address: 70.129.211.204 - 70.129.211.204
Host Address: ppp-70-129-211-204.dsl.hrlntx.swbell.net
Date and Time: Thu Jan 24 2008 17:53:11 EST


This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
<b>The Fine Art of Clive Kay</b> <a
href="http://store.clivekay-artist.com/index.php?main_page=contact_us">Webmaster</a>.
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

[clydejones]

This is one example:
From: using IE
Email: [email protected]
Phone Number:
Address:
City:
Post Code:
State:
Order Number:
Total Value:
Item Number:
Item Name:
Action Requested: 0
------------------------------------------------------
Reason: aaaa
------------------------------------------------------
Office Use Only:
From: using IE
Email: [email protected]
IP Address: 70.129.211.204 - 70.129.211.204
Host Address: ppp-70-129-211-204.dsl.hrlntx.swbell.net
Date and Time: Thu Jan 24 2008 17:53:11 EST


This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
<b>The Fine Art of Clive Kay</b> <a
href="http://store.clivekay-artist.com/index.php?main_page=contact_us">Webmaster</a>.
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

I just sent a test submission. can you post the e-mail result you received from that submission.