OLD Super Orders 2.0 (See v3.0 thread instead)

[jmeca]

Hello:
I install the super orders but it don't edit product and for me is necesary edit product, change quantitys, prices etc..

Any body konw if is compatible whit "Edit Order" and how i can install it.

Thank you very much for your help.
Regards.

[NullMind]

sorry to be so thick .. but .. what does this add-on exacly do ? any screenshots ?

[loutka]

Hi;

Not sure if you're aware of this bug, but I noticed that when you update an order and check the Notify Customer box, it mistakenly sets customer_notified to 0 in the order status history table, which results in a red X instead of a green check mark. I traced the problem to the update_status method in admin/includes/functions/extra_functions/super_orders_functions.php - it checks for $notified being set to 'on', whereas in super_orders.php around line 115 it is set to '1'.

Hope this is useful...

Ted.

Experience same issue, agree with problem location, can't find solution...

Any help?

[loutka]

Hi;

Not sure if you're aware of this bug, but I noticed that when you update an order and check the Notify Customer box, it mistakenly sets customer_notified to 0 in the order status history table, which results in a red X instead of a green check mark. I traced the problem to the update_status method in admin/includes/functions/extra_functions/super_orders_functions.php - it checks for $notified being set to 'on', whereas in super_orders.php around line 115 it is set to '1'.

Hope this is useful...

Ted.

I've found the solution:

In admin/includes/functions/extra_functions/super_orders_functions.php,
in function update_status around line 401
change if ($notified == 'on') to if ($notified == 1)

Because value for function update_status which is going to $notified is not on, but 1

This works for me... Helped to anyone?

[topcat24]

This is not the total solution as you will now find that the batch update will not work correctly, you really need to change the code in super_order.php from line 109

 if ( ($check_status->fields['orders_status'] != $status) || zen_not_null($comments)) {
          $customer_notified = '0';
          if (isset($_POST['notify']) && ($_POST['notify'] == 'on')) {
            $customer_notified = '1';
          }

          update_status($oID, $status, $customer_notified, $comments);

          if ($customer_notified == '1') {
            email_latest_status($oID);
          } 

to

$notify = $_POST['notify'];
if ( ($check_status->fields['orders_status'] != $status) || zen_not_null($comments)) {
    update_status($oID, $status, $notify, $comments);

    if ($notify == 'on') { 
         email_latest_status($oID);
    } 

Frank knows about this and it will be fixed on the next update

I've found the solution:

In admin/includes/functions/extra_functions/super_orders_functions.php,
in function update_status around line 401
change if ($notified == 'on') to if ($notified == 1)

Because value for function update_status which is going to $notified is not on, but 1

This works for me... Helped to anyone?

[loutka]

Thank you very much...!

Couldn't find solution...

[Beth-katherine]

Hello:
I install the super orders but it don't edit product and for me is necesary edit product, change quantitys, prices etc..

Any body konw if is compatible whit "Edit Order" and how i can install it.

Thank you very much for your help.
Regards.

I use both due to flaws in both. For Edit Orders I can't send a comment to the customer without getting an error but I can edit the credit card info so that it doesn't show on the left hand side of the file and I can edit the orders

On Super_Orders I can edit the totals (but not the contents of the orders) and send a comment to the customer.

It's frustrating and would be nice NOT to have to use both and would be wonderful if they were integrated but I have made them work for me.

Now if I can only figure out HOW to make the program calculate the sales tax properly ... I followed the instructions online but it adds tax to the tax so I use Super_Orders to adjust the tax as well.


Beth-katherine

[chris parker]

Hi.

I have installed Super-Orders on my ZenCart 1.37 version, but have an issue understanding "Balance Due".

It does not equal the actual total, and I cannot seem to work out how to make it work correctly!

Unless I can fix or understand this, the mod is more or less useless to me.

Please can somebody tell me how to fix this?

Thanks.

[chris parker]

Hi.

I have installed Super-Orders on my ZenCart 1.37 version, but have an issue understanding "Balance Due".

It does not equal the actual total, and I cannot seem to work out how to make it work correctly!

Unless I can fix or understand this, the mod is more or less useless to me.

Please can somebody tell me how to fix this?

Thanks.

To add, I have done some looking around and discovered my problem but I do not know the solution.

What happened, is I was using the "Edit Order" mod to change prices on some of the products in an order. This created a new "subtotal","tax amount" and "Total" amount in the table zen_orders_total.

The problem is though, that SuperOrders only reads those figures once - i.e. when the order is submitted, to calculate it's total and tax figures which it then copies across and stores in the zen_orders table under order_total and order_tax.

I had to manually change these using phpMyAdmin.

I really do think that there should be a simple button or link to "refresh totals" in the SuperOrders mod, which re-loads the values from the zen_orders_total table for when we have changed an order.

Is this possible? I'd do it myself but I don't know PHP or SQL, only HTML.

Alternatively, could somebody suggest a different way to give away freebies to special customers? Should I refund them a certain amount of cash or something? How is it done?

Cheers.

EDIT: Actually, an easier way of doing this might be to get SuperOrders to simply get it's totals and tax totals from the the zen_orders_total table instead of zen_orders, seeing as the values change to reflect any order edits automatically.

[Louis]

What happened, is I was using the "Edit Order" mod to change prices on some of the products in an order. This created a new "subtotal","tax amount" and "Total" amount in the table zen_orders_total.

I am also using "EDIT ORDER" and found that, by merely clicking on 'Edit Order Totals' on the "Super Orders" screen and then, without having to change anything, click on 'Submit' in the pop-up, the totals are refreshed and reflects correctly in Super Orders.