problem with newsletter sign up

[DrByte]

Zen Cart's normal behavior, unless the customer checks the box, is to leave them unsubscribed.
What addons/contributions have you installed to your site?
What kinds of customizations have you made?

[sadie]

Zen Cart's normal behavior, unless the customer checks the box, is to leave them unsubscribed.
What addons/contributions have you installed to your site?
What kinds of customizations have you made?

I have these mods on my site:

user tracking
quick updates
email address exporter
sales report
cross sell

Other than the mods, there is not much customization, only a background image. If you go to my create account page, you will see that there is no option to subscribe to the newsletter.

Should I also remove these two lines from my create account form:?

Newsletter and Email Details
☐ HTML ☐ TEXT-Only

Sadie
www.vintageknits.net/store

[DrByte]

Should I also remove these two lines from my create account form:?

Newsletter and Email Details
☐ HTML ☐ TEXT-Only

Only if you don't want your customers to be able to opt to select which format to receive their emails in.

[DrByte]

I have these mods on my site:

user tracking
quick updates
email address exporter
sales report
cross sell

You also seem to have a "How did you hear about us" referrals mod installed.
Did it make any changes to your /includes/modules/create_account.php or /includes/modules/YOUR_TEMPLATE_NAME/create_account.php file?

[sadie]

You also seem to have a "How did you hear about us" referrals mod installed.
Did it make any changes to your /includes/modules/create_account.php or /includes/modules/YOUR_TEMPLATE_NAME/create_account.php file?

I made these changes to get the referral box:

1. includes/languages/template_custom/english.php

(a) change this: define('ENTRY_CUSTOMERS_REFERRAL', 'Referral Code:');

to: define('ENTRY_CUSTOMERS_REFERRAL', 'Referred From:');


(b) change this: define('TABLE_HEADING_REFERRAL_DETAILS', 'Were You Referred to Us?');

to: define('TABLE_HEADING_REFERRAL_DETAILS', 'How did you hear about us?');


2. admin/includes/languages/english/customers.php

change this: define('CUSTOMERS_REFERRAL', 'Customer Referral<br />1st Discount Coupon');

to: define('CUSTOMERS_REFERRAL', 'Referred From:');

Sadie

[DrByte]

If you're using v1.3.8a, did you use the How Did You Hear About Us contribution designed for 1.3.8a? or an older version?
http://www.zen-cart.com/index.php?ma...roducts_id=186

If you used an older version, it may not have the newer updates to the create_account module file.

One of those is on line 28 of /includes/modules/create_account.php:

  $newsletter = (ACCOUNT_NEWSLETTER_STATUS == '1' ? false : true);

You could try changing that to this:

  $newsletter = (ACCOUNT_NEWSLETTER_STATUS <= '1' ? false : true);

I don't know specifically what's wrong with your setup, but it's obviously not working as you expect.

But then again ... if you're not using Zen Cart to handle your newsletters, why does it matter whether it's tallying newsletter counts or not? If you're not using the data, and you're not giving the customer an option, perhaps it's a moot point?

[sadie]

I did not use a how did you hear about us contribution, I just made the changes noted above to a few files.

Why it mattered, is that I rebuilt my store over several months. Had I known this version would have done this, I would have imported my 1.2.6 newsletter subscribers’ emails to php.list before upgrading my store to 1.3.8a. Now, the databases are merged, and I have no idea who signed up for the newsletter (either through my 1.2.6 version, or directly through my php.list link) and who zen-cart signed up automatically.

In any event, I will just use my old database in php.list. It does not have all customers who may have wanted the newsletter, but I have other things to do. Thanks anyway.

Sadie